Stuck Installing KeyHelp...

majorboobage
Posts: 37
Joined: Thu 26. Jul 2018, 08:51

Stuck Installing KeyHelp...

Post by majorboobage »

Trying to install on a new server (ubuntu 18.04 lts)

Scr: https://i.imgur.com/wvUdLTn.jpg

I waited 30 minutes...

then launched install again

scr: https://i.imgur.com/LtIxRVH.jpg

And waited 30 minutes, nothing..

no log file here /var/log/keyhelp/install.log

any idea?
User avatar
Martin
Posts: 984
Joined: Wed 20. Jan 2016, 00:43

Re: Stuck Installing KeyHelp...

Post by Martin »

Hello,

network and name resolving are working properly on this system?
Viele Grüße,
Martin
majorboobage
Posts: 37
Joined: Thu 26. Jul 2018, 08:51

Re: Stuck Installing KeyHelp...

Post by majorboobage »

Hello,

Yep, everything works fine, if it helps it's a linode server, tried to do rebuild - didn't help.
RHarms
Posts: 167
Joined: Wed 30. Nov 2016, 15:01

Re: Stuck Installing KeyHelp...

Post by RHarms »

Last time a had that problem the FQDN was not properly set.
RHarms
Posts: 167
Joined: Wed 30. Nov 2016, 15:01

Re: Stuck Installing KeyHelp...

Post by RHarms »

Please try to diable IPv6 (had that problem in a virtual machine)
majorboobage
Posts: 37
Joined: Thu 26. Jul 2018, 08:51

Re: Stuck Installing KeyHelp...

Post by majorboobage »

FQDN is properly set.
IPv6 disabled.

still can't install :/
majorboobage
Posts: 37
Joined: Thu 26. Jul 2018, 08:51

Re: Stuck Installing KeyHelp...

Post by majorboobage »

Update: on new machine disabling ipv6 has helped!

Do I need to disable it permanently or just for installation? or is there any possibility to fix it without disabling ipv6, I mean after all, ipv6 is good, it is the future :)

And if I enable ipv6 that may cause problems with the keyhelp update :?
simonz
Posts: 1
Joined: Fri 17. Aug 2018, 11:56

Re: Stuck Installing KeyHelp...

Post by simonz »

Hello

I have the same problem, but can't disable ipv6, after reboot it active again ubuntu 18.04 ignores all config files :(

is there a way to install keyhelp with ipv6? or maybe someone can help with a complete disabling ipv6?
RHarms
Posts: 167
Joined: Wed 30. Nov 2016, 15:01

Re: Stuck Installing KeyHelp...

Post by RHarms »

majorboobage
Posts: 37
Joined: Thu 26. Jul 2018, 08:51

Re: Stuck Installing KeyHelp...

Post by majorboobage »

This method work only before reboot :(
RHarms
Posts: 167
Joined: Wed 30. Nov 2016, 15:01

Re: Stuck Installing KeyHelp...

Post by RHarms »

Have you also done the second part "Surviving a reboot" ?
nikko
Posts: 914
Joined: Fri 15. Apr 2016, 16:11

Re: Stuck Installing KeyHelp...

Post by nikko »

Try this
[code]echo 1 > /proc/sys/net/ipv6/conf/all/disable_ipv6[/code]
The software said: Requires Win Vista®, 7®, 8® or better. And so I installed Linux.
nikko
Posts: 914
Joined: Fri 15. Apr 2016, 16:11

Re: Stuck Installing KeyHelp...

Post by nikko »

To make this permanently, pls make a file - call it
/etc/sysctl.d/01-disable-ipv6.conf

Please put into the file the following content:
[code] net.ipv6.conf.all.disable_ipv6 = 1 [/code]
Then reboot.
The software said: Requires Win Vista®, 7®, 8® or better. And so I installed Linux.
wefo
Posts: 2
Joined: Mon 20. Aug 2018, 12:49

Re: Stuck Installing KeyHelp...

Post by wefo »

nikko wrote: Sat 18. Aug 2018, 17:36 To make this permanently, pls make a file - call it
/etc/sysctl.d/01-disable-ipv6.conf

Please put into the file the following content:

Code: Select all

 net.ipv6.conf.all.disable_ipv6 = 1 
Then reboot.
Nope, that doesn't work on ubuntu, seems buggy 18.04 release.
Oleg
Posts: 2
Joined: Thu 16. Aug 2018, 15:56

Re: Stuck Installing KeyHelp...

Post by Oleg »

https://askubuntu.com/questions/1046057 ... -04-server
According to this other Ubuntu users have had issues setting the sysctl settings too, so use grub method.
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