"Unable to find a valid quota mount point" + errors

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babayaga
Posts: 3
Joined: Fri 29. May 2020, 15:47

"Unable to find a valid quota mount point" + errors

Post by babayaga »

Code: Select all

root@SLUNSK:~# wget https://install.keyhelp.de/get_keyhelp.php -O install_keyhelp.sh ; bash install_keyhelp.sh ;
--2020-05-29 15:44:14--  https://install.keyhelp.de/get_keyhelp.php
Resolving install.keyhelp.de (install.keyhelp.de)... 2001:1b60:2:11:913:101:be57:cafe, 62.141.56.232
Connecting to install.keyhelp.de (install.keyhelp.de)|2001:1b60:2:11:913:101:be57:cafe|:443... connected.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/x-sh]
Saving to: 'install_keyhelp.sh'

install_keyhelp.sh                                       [ <=>                                                                                                                  ]  16.04K  --.-KB/s    in 0.02s

2020-05-29 15:44:14 (894 KB/s) - 'install_keyhelp.sh' saved [16426]

Preparing KeyHelp installation, this may take a few minutes...
Installing PHP...
Selecting previously unselected package apache2-bin.
(Reading database ... 24413 files and directories currently installed.)
Preparing to unpack .../00-apache2-bin_2.4.38-3+deb10u3_amd64.deb ...
Unpacking apache2-bin (2.4.38-3+deb10u3) ...
Selecting previously unselected package apache2-data.
Preparing to unpack .../01-apache2-data_2.4.38-3+deb10u3_all.deb ...
Unpacking apache2-data (2.4.38-3+deb10u3) ...
Selecting previously unselected package apache2-utils.
Preparing to unpack .../02-apache2-utils_2.4.38-3+deb10u3_amd64.deb ...
Unpacking apache2-utils (2.4.38-3+deb10u3) ...
Selecting previously unselected package apache2.
Preparing to unpack .../03-apache2_2.4.38-3+deb10u3_amd64.deb ...
Unpacking apache2 (2.4.38-3+deb10u3) ...
Selecting previously unselected package php-common.
Preparing to unpack .../04-php-common_2%3a69_all.deb ...
Unpacking php-common (2:69) ...
Selecting previously unselected package php7.3-common.
Preparing to unpack .../05-php7.3-common_7.3.14-1~deb10u1_amd64.deb ...
Unpacking php7.3-common (7.3.14-1~deb10u1) ...
Selecting previously unselected package php7.3-json.
Preparing to unpack .../06-php7.3-json_7.3.14-1~deb10u1_amd64.deb ...
Unpacking php7.3-json (7.3.14-1~deb10u1) ...
Selecting previously unselected package php7.3-opcache.
Preparing to unpack .../07-php7.3-opcache_7.3.14-1~deb10u1_amd64.deb ...
Unpacking php7.3-opcache (7.3.14-1~deb10u1) ...
Selecting previously unselected package php7.3-readline.
Preparing to unpack .../08-php7.3-readline_7.3.14-1~deb10u1_amd64.deb ...
Unpacking php7.3-readline (7.3.14-1~deb10u1) ...
Selecting previously unselected package libsodium23:amd64.
Preparing to unpack .../09-libsodium23_1.0.17-1_amd64.deb ...
Unpacking libsodium23:amd64 (1.0.17-1) ...
Selecting previously unselected package php7.3-cli.
Preparing to unpack .../10-php7.3-cli_7.3.14-1~deb10u1_amd64.deb ...
Unpacking php7.3-cli (7.3.14-1~deb10u1) ...
Selecting previously unselected package libapache2-mod-php7.3.
Preparing to unpack .../11-libapache2-mod-php7.3_7.3.14-1~deb10u1_amd64.deb ...
Unpacking libapache2-mod-php7.3 (7.3.14-1~deb10u1) ...
Selecting previously unselected package php7.3.
Preparing to unpack .../12-php7.3_7.3.14-1~deb10u1_all.deb ...
Unpacking php7.3 (7.3.14-1~deb10u1) ...
Selecting previously unselected package php.
Preparing to unpack .../13-php_2%3a7.3+69_all.deb ...
Unpacking php (2:7.3+69) ...
Selecting previously unselected package php7.3-intl.
Preparing to unpack .../14-php7.3-intl_7.3.14-1~deb10u1_amd64.deb ...
Unpacking php7.3-intl (7.3.14-1~deb10u1) ...
Selecting previously unselected package php-intl.
Preparing to unpack .../15-php-intl_2%3a7.3+69_all.deb ...
Unpacking php-intl (2:7.3+69) ...
Selecting previously unselected package php7.3-mbstring.
Preparing to unpack .../16-php7.3-mbstring_7.3.14-1~deb10u1_amd64.deb ...
Unpacking php7.3-mbstring (7.3.14-1~deb10u1) ...
Selecting previously unselected package php-mbstring.
Preparing to unpack .../17-php-mbstring_2%3a7.3+69_all.deb ...
Unpacking php-mbstring (2:7.3+69) ...
Selecting previously unselected package php7.3-mysql.
Preparing to unpack .../18-php7.3-mysql_7.3.14-1~deb10u1_amd64.deb ...
Unpacking php7.3-mysql (7.3.14-1~deb10u1) ...
Selecting previously unselected package php-mysql.
Preparing to unpack .../19-php-mysql_2%3a7.3+69_all.deb ...
Unpacking php-mysql (2:7.3+69) ...
Selecting previously unselected package php-readline.
Preparing to unpack .../20-php-readline_2%3a7.3+69_all.deb ...
Unpacking php-readline (2:7.3+69) ...
Setting up php-common (2:69) ...
Created symlink /etc/systemd/system/timers.target.wants/phpsessionclean.timer → /lib/systemd/system/phpsessionclean.timer.
Setting up libsodium23:amd64 (1.0.17-1) ...
Setting up apache2-bin (2.4.38-3+deb10u3) ...
Setting up php7.3-common (7.3.14-1~deb10u1) ...

Creating config file /etc/php/7.3/mods-available/calendar.ini with new version

Creating config file /etc/php/7.3/mods-available/ctype.ini with new version

Creating config file /etc/php/7.3/mods-available/exif.ini with new version

Creating config file /etc/php/7.3/mods-available/fileinfo.ini with new version

Creating config file /etc/php/7.3/mods-available/ftp.ini with new version

Creating config file /etc/php/7.3/mods-available/gettext.ini with new version

Creating config file /etc/php/7.3/mods-available/iconv.ini with new version

Creating config file /etc/php/7.3/mods-available/pdo.ini with new version

Creating config file /etc/php/7.3/mods-available/phar.ini with new version

Creating config file /etc/php/7.3/mods-available/posix.ini with new version

Creating config file /etc/php/7.3/mods-available/shmop.ini with new version

Creating config file /etc/php/7.3/mods-available/sockets.ini with new version

Creating config file /etc/php/7.3/mods-available/sysvmsg.ini with new version

Creating config file /etc/php/7.3/mods-available/sysvsem.ini with new version

Creating config file /etc/php/7.3/mods-available/sysvshm.ini with new version

Creating config file /etc/php/7.3/mods-available/tokenizer.ini with new version
Setting up php7.3-mysql (7.3.14-1~deb10u1) ...

Creating config file /etc/php/7.3/mods-available/mysqlnd.ini with new version

Creating config file /etc/php/7.3/mods-available/mysqli.ini with new version

Creating config file /etc/php/7.3/mods-available/pdo_mysql.ini with new version
Setting up php7.3-intl (7.3.14-1~deb10u1) ...

Creating config file /etc/php/7.3/mods-available/intl.ini with new version
Setting up php7.3-opcache (7.3.14-1~deb10u1) ...

Creating config file /etc/php/7.3/mods-available/opcache.ini with new version
Setting up apache2-data (2.4.38-3+deb10u3) ...
Setting up apache2-utils (2.4.38-3+deb10u3) ...
Setting up php-mysql (2:7.3+69) ...
Setting up php7.3-mbstring (7.3.14-1~deb10u1) ...

Creating config file /etc/php/7.3/mods-available/mbstring.ini with new version
Setting up php7.3-json (7.3.14-1~deb10u1) ...

Creating config file /etc/php/7.3/mods-available/json.ini with new version
Setting up php7.3-readline (7.3.14-1~deb10u1) ...

Creating config file /etc/php/7.3/mods-available/readline.ini with new version
Setting up apache2 (2.4.38-3+deb10u3) ...
Enabling module mpm_event.
Enabling module authz_core.
Enabling module authz_host.
Enabling module authn_core.
Enabling module auth_basic.
Enabling module access_compat.
Enabling module authn_file.
Enabling module authz_user.
Enabling module alias.
Enabling module dir.
Enabling module autoindex.
Enabling module env.
Enabling module mime.
Enabling module negotiation.
Enabling module setenvif.
Enabling module filter.
Enabling module deflate.
Enabling module status.
Enabling module reqtimeout.
Enabling conf charset.
Enabling conf localized-error-pages.
Enabling conf other-vhosts-access-log.
Enabling conf security.
Enabling conf serve-cgi-bin.
Enabling site 000-default.
Created symlink /etc/systemd/system/multi-user.target.wants/apache2.service → /lib/systemd/system/apache2.service.
Created symlink /etc/systemd/system/multi-user.target.wants/apache-htcacheclean.service → /lib/systemd/system/apache-htcacheclean.service.
insserv: warning: current start runlevel(s) (empty) of script `apache-htcacheclean' overrides LSB defaults (2 3 4 5).
insserv: warning: current stop runlevel(s) (0 1 2 3 4 5 6) of script `apache-htcacheclean' overrides LSB defaults (0 1 6).
Setting up php-mbstring (2:7.3+69) ...
Setting up php-intl (2:7.3+69) ...
Setting up php-readline (2:7.3+69) ...
Setting up php7.3-cli (7.3.14-1~deb10u1) ...
update-alternatives: using /usr/bin/php7.3 to provide /usr/bin/php (php) in auto mode
update-alternatives: using /usr/bin/phar7.3 to provide /usr/bin/phar (phar) in auto mode
update-alternatives: using /usr/bin/phar.phar7.3 to provide /usr/bin/phar.phar (phar.phar) in auto mode

Creating config file /etc/php/7.3/cli/php.ini with new version
Setting up libapache2-mod-php7.3 (7.3.14-1~deb10u1) ...

Creating config file /etc/php/7.3/apache2/php.ini with new version
Module mpm_event disabled.
Enabling module mpm_prefork.
apache2_switch_mpm Switch to prefork
apache2_invoke: Enable module php7.3
Setting up php7.3 (7.3.14-1~deb10u1) ...
Setting up php (2:7.3+69) ...
Processing triggers for systemd (241-7~deb10u4) ...
Processing triggers for man-db (2.8.5-2) ...
Processing triggers for libc-bin (2.28-10) ...
Reading package lists... Done
Building dependency tree
Reading state information... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
Installing KeyHelp...
/tmp/keyhelp.tar.gz                                  100%[=====================================================================================================================>]  10.30M  25.5MB/s    in 0.4s
Installing ionCube...
/tmp/ioncube.tar.gz                                  100%[=====================================================================================================================>]  12.04M  10.2MB/s    in 1.2s
Run /home/keyhelp/www/keyhelp/install/install.php --installer-version 1
Error: Unable to find a valid quota mount point. You have to make sure that there is a "/" - mount point in your "/etc/fstab". If you need help, please visit our multilingual support community: https://community.keyhelp.de
I have purchased fresh VPS with OpenVZ7 virtualzation. The OS is Debian 10 x64 minimal version. Help me with installation, why it doesn't work on fresh VPS?
Last edited by babayaga on Fri 29. May 2020, 17:27, edited 1 time in total.
User avatar
Florian
Keyweb AG
Posts: 1243
Joined: Wed 20. Jan 2016, 02:28

Re: "Unable to find a valid quota mount point"

Post by Florian »

Mit freundlichen Grüßen / Best regards
Florian Cheno

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
babayaga
Posts: 3
Joined: Fri 29. May 2020, 15:47

Re: "Unable to find a valid quota mount point"

Post by babayaga »

That worked. As it's common issue, don't you think to fix it from keyhelp side? Thank you.
babayaga
Posts: 3
Joined: Fri 29. May 2020, 15:47

Re: "Unable to find a valid quota mount point"

Post by babayaga »

Installation threw many errors - any chance to fix it? Thank you.
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User avatar
Tobi
Community Moderator
Posts: 2812
Joined: Thu 5. Jan 2017, 13:24

Re: "Unable to find a valid quota mount point" + errors

Post by Tobi »

It seems like your hostname is not o.k.

A hostname should be a FQDN which means "subdomain.domain.tld"
Gruß,
Tobi


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