Hopebilling

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prune
Posts: 85
Joined: Thu 14. Nov 2019, 11:22

Hopebilling

Post by prune »

During install, Im stuck with the Mysql part. Im supplying the correct details.

https://github.com/vityabond/hopebilling

In cPanel I dont encounter this issue. I just remember that when I create a new db in cPanel, at last step you are asked about permissions and I check all boxes. I dont see that in Keyhelp.
prune
Posts: 85
Joined: Thu 14. Nov 2019, 11:22

Re: Hopebilling

Post by prune »

No one encountered a similar issue or error? It has issue connecting to DB
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Tobi
Community Moderator
Posts: 2825
Joined: Thu 5. Jan 2017, 13:24

Re: Hopebilling

Post by Tobi »

Database permissions are set automatically by KeyHelp.
No need for any checkboxes.

Is there any error message?
Gruß,
Tobi


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prune
Posts: 85
Joined: Thu 14. Nov 2019, 11:22

Re: Hopebilling

Post by prune »

Hi obito

Yes but vague one
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Tobi
Community Moderator
Posts: 2825
Joined: Thu 5. Jan 2017, 13:24

Re: Hopebilling

Post by Tobi »

Please check if the PHP extension PDO is active.
Gruß,
Tobi


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wewoco.de
Das Forum für Reseller, Digital-Agenturen, Bildschirmarbeiter und Mäuseschubser
prune
Posts: 85
Joined: Thu 14. Nov 2019, 11:22

Re: Hopebilling

Post by prune »

yes both pdo and pdo_mysql are

i have several DB and apps running without issue
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Alexander
Keyweb AG
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Joined: Wed 20. Jan 2016, 02:23

Re: Hopebilling

Post by Alexander »

I did a short test install on my test machine and could install the software without problems. Are you sure you provide the correct login credentials?
Mit freundlichen Grüßen / Best regards
Alexander Mahr

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Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
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prune
Posts: 85
Joined: Thu 14. Nov 2019, 11:22

Re: Hopebilling

Post by prune »

I created new password and it now worked! Weird since I already regenerated password several times prior but why this time it worked. Thanks.
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