Viruses are not being deleted/quarantined. [SOLVED]
- saviorhost
- Posts: 44
- Joined: Sun 11. Jan 2026, 13:51
- Location: Turkiye
- Contact:
Viruses are not being deleted/quarantined.
(For example: Yes/No (Problems unrelated to KeyHelp belong to the Off-Topic forum))
Server operating system + version
(For example: Ubuntu 20.04)
Ubuntu 22.04
Server virtualization technology used
(For example: none, OpenVZ, KVM, XEN, etc.)
No virtualization.
KeyHelp version + build number
(For example: 22.0 - Build 2366)
26.0 (Build 3618)
Problem description / error messages
Viruses uploaded via FTP are not being deleted/quarantined
Expected result
Quarantine/delete
Actual result
No action is taken.
Rebuild steps
Additional information
(For example: recent changes made on the server, excerpts from log files (/var/log/*, /var/log/keyhelp/php-error.log, etc.))
.
Re: Viruses are not being deleted/quarantined. [SOLVED]
thanks for bringing this up. I found the bug and will fix it.
Currently only threats tagged with "Unofficial Found" were affected, "regular" viruses are treated according to the selected virus treatment policy.
Alexander Mahr
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Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
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