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Panel notifications trought SMTP  [SOLVED]

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dokabalint
Beiträge: 19
Registriert: Do 29. Apr 2021, 13:05

Panel notifications trought SMTP

Beitrag von dokabalint »

Dear Everyone,

Can i setup somehow to send system mails trought SMTP? Or there is a way to generate DKIM key for system to send with the notifications?

Thanks.
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Florian
Keyweb AG
Beiträge: 364
Registriert: Mi 20. Jan 2016, 02:28

Re: Panel notifications trought SMTP

Beitrag von Florian »

Hello,

please explain more in detail.
Mit freundlichen Grüßen / Best regards
Florian Cheno

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
dokabalint
Beiträge: 19
Registriert: Do 29. Apr 2021, 13:05

Re: Panel notifications trought SMTP

Beitrag von dokabalint »

Florian hat geschrieben: Fr 7. Mai 2021, 13:06 Hello,

please explain more in detail.
If the system send an email example account creation it use the notification sender email address from panel settings. In this case there isn't any DKIM sign on message, this is a problem for us cuz big percent of messages goes to spam.
So this is why i ask for sending system emailt trought another mail server with smtp or somehow sign the local mails with DKIM.
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Alexander
Keyweb AG
Beiträge: 1844
Registriert: Mi 20. Jan 2016, 02:23

Re: Panel notifications trought SMTP

Beitrag von Alexander »

The server should be capable / allowed to send emails from the email address you have specified here:

KeyHelp admin area -> Configuration -> Notifications -> Notification sender email address
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
dokabalint
Beiträge: 19
Registriert: Do 29. Apr 2021, 13:05

Re: Panel notifications trought SMTP

Beitrag von dokabalint »

Alexander hat geschrieben: Fr 7. Mai 2021, 14:35 The server should be capable / allowed to send emails from the email address you have specified here:

KeyHelp admin area -> Configuration -> Notifications -> Notification sender email address
Example:
I was run a domain with example.com in an other server where my mailing works. (Or in gsuit.)
So i can send mails from xy@example.com with DKIM sign and works fine.

I create a keyhelp server with s1.example.com. Then i set the sender address to: s1@example.com

(I now not speak about SPF record, i can set it of corse.)

In this case if the keyhelp server send an email with local postfix the DKIM sign not work, it not signed and the mailing systems detect as spam because the example.com has a default DKIM record so it would like to check it.

I know the english skill is very poor but i hope i can be understanded now.
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Alexander
Keyweb AG
Beiträge: 1844
Registriert: Mi 20. Jan 2016, 02:23

Re: Panel notifications trought SMTP

Beitrag von Alexander »

Using a sender email address like "root@s1.example.com" is not an option?
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
dokabalint
Beiträge: 19
Registriert: Do 29. Apr 2021, 13:05

Re: Panel notifications trought SMTP

Beitrag von dokabalint »

Alexander hat geschrieben: Fr 7. Mai 2021, 15:20 Using a sender email address like "root@s1.example.com" is not an option?
It can be, but if i set the notification address to root@s1.example.com still no DKIM sign on email.
And another problem if someone reply to that i cannot read the mail or set auto answer etc.
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Alexander
Keyweb AG
Beiträge: 1844
Registriert: Mi 20. Jan 2016, 02:23

Re: Panel notifications trought SMTP  [SOLVED]

Beitrag von Alexander »

I will add an option to use SMTP.
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
dokabalint
Beiträge: 19
Registriert: Do 29. Apr 2021, 13:05

Re: Panel notifications trought SMTP

Beitrag von dokabalint »

Thank you Alexander.
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