Ticket support  [SOLVED]

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minumexh
Posts: 6
Joined: Tue 16. Jul 2019, 00:48

Ticket support

Post by minumexh »

Hello,

It is possible a very basic Ticket Support System; And also a DNS Template with Edit/Add feature to give ability on Administrator to apply custom DNS records to all new domains; :roll: :) :P

Best Regards
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Tobi
Community Moderator
Posts: 2812
Joined: Thu 5. Jan 2017, 13:24

Re: Ticket support

Post by Tobi »

As a ticket system I can recommend you OSTicket.
It works in the userspace and doesn't need any special system privileges.

https://osticket.com.de/
Gruß,
Tobi


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Alexander
Keyweb AG
Posts: 3810
Joined: Wed 20. Jan 2016, 02:23

Re: Ticket support  [SOLVED]

Post by Alexander »

Hello,

A ticket system is not planned. But there should be plenty of free software for this purpose throughout the internet, like the one Tobi posted.

The possibility to modify the DNS template and applying changes to all domains is planned, however I have no ETA yet.
Mit freundlichen Grüßen / Best regards
Alexander Mahr

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Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
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minumexh
Posts: 6
Joined: Tue 16. Jul 2019, 00:48

Re: Ticket support

Post by minumexh »

Danke Alexander und Tobi :)
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