Migration Tools  [SOLVED]

General discussions around KeyHelp.
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anncarson
Posts: 1
Joined: Tue 24. Mar 2026, 03:39

Migration Tools

Post by anncarson »

Hi all ,
I used Migration Tool to import some domains from a Plesk server with success, no problem at all.
Now I want to move some domains from KeyhelpPro to KeyhelpPro servers. Starts it's ok, but just before migration I'm getting this error msg "Unable to read password hashs from source keyhelp server. Please make sure that the option "Use password hashes" (KeyHelp->Configuration->API->options) is enabled". API are enabled , SSH with keys , no IP filter (as it's just for this move) . One of the 2 servers is from Keyweb.de.
Tiresias
Posts: 13
Joined: Sun 22. Jun 2025, 22:53

Re: Migration Tools  [SOLVED]

Post by Tiresias »

Good morning!
I was looking for that too.
You'll find it under “Configuration → API”; then click the inconspicuous “Options” button in the top right corner, check the box next to the bottom option, and save.
Best regards!
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