SSL Expired But Logs Say Renewed  [SOLVED]

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LastSavingGrace
Posts: 24
Joined: Wed 9. Dec 2020, 17:45

SSL Expired But Logs Say Renewed

Post by LastSavingGrace »

Hi Guys,

So, for the last few days my monitoring service has been telling me that a domains SSL cert will expire on 6th Dec and indeed it has now expired.

However, when I view the logs KeyHelp seems to think it is up to date:
[03-Dec-2021 00:00:01] INFO --> certificate is valid until 2022-02-25 23:00:22 (84 days left)
[03-Dec-2021 00:00:01] INFO --> check domain "example.com'
How can I fix this? The SSL has now expired and the website is failing.

Thanks,
LSG.
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Alexander
Keyweb AG
Posts: 3810
Joined: Wed 20. Jan 2016, 02:23

Re: SSL Expired But Logs Say Renewed  [SOLVED]

Post by Alexander »

Hello,

Maybe the reload of the webserver failed for whatever reasons (there should be an log record within the KeyHelp logs) and therefor the old certificate is still cached and got delivered when accessing the website..

You will likely have to check the webserver, perform "apache2ctl configtest" and reload the web servers config if nessessary.
Mit freundlichen Grüßen / Best regards
Alexander Mahr

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Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
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User avatar
LastSavingGrace
Posts: 24
Joined: Wed 9. Dec 2020, 17:45

Re: SSL Expired But Logs Say Renewed

Post by LastSavingGrace »

Thanks Alexander, I restarted Apache and now everything is fine.
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