Installation on Ubuntu 14.04

Locked
valdeg
Posts: 3
Joined: Sat 26. Mar 2016, 15:23

Installation on Ubuntu 14.04

Post by valdeg »

Hello, I got a problem installing keyhelp on Ubuntu 14.04. Every time I try to start installation script I'm getting a message that my account dont have enough priviligies even when I'm using sudo.
Am I getting it right, that the only way to install keyhelp is enabling root (that worked for me.)
User avatar
Martin
Posts: 984
Joined: Wed 20. Jan 2016, 00:43

Re: Installation on Ubuntu 14.04

Post by Martin »

Hello,

this is correct, KeyHelp must be installed as User "root", because it needs to install the nessesary services (Apache, PHP, etc).
If you don't want to set a root password in Ubuntu, you can switch to root using the following command:

Code: Select all

sudo su -
Viele Grüße,
Martin
rocky700
Posts: 1
Joined: Mon 4. Feb 2019, 07:42

Re: Installation on Ubuntu 14.04

Post by rocky700 »

I am also getting problem while installing the key help as the system screen is getting blue and I am not being able to see anything. There must be a bug that is creating the problem while installation and I think it has to be fixed as soon as possible.
ERROR CODE 0XC0000428
User avatar
Alexander
Keyweb AG
Posts: 3813
Joined: Wed 20. Jan 2016, 02:23

Re: Installation on Ubuntu 14.04

Post by Alexander »

Can you post a screenshot, of whats happening on your system?
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
Locked