Where are the nameservers [SOLVED]
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- Posts: 9
- Joined: Wed 24. Feb 2021, 14:56
Where are the nameservers
Suppose I added a domain which is registered on GoDaddy and I want to change NameServers from GoDaddy to point the domain to my server then which NameServers shoud I use and How to set new nameservers.
Thank You in advance...
Re: Where are the nameservers [SOLVED]
normally Keyhelp creates two nameservers out of the servername:
e.g. Servername ist keyhelp.myserver.com, then there would be ns.keyhelp.myserver.com and ns2.keyhelp.myserver.com
If the DNS zone of domain myserver.com is holded by an external Nameserver then you must make sure that there two A records for both NS, eg. ns.keyhelp -> first IP, ns2.keyhelp -> second IP
Florian Cheno
**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
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- Posts: 9
- Joined: Wed 24. Feb 2021, 14:56
Re: Where are the nameservers

I did the same. Now I am getting DNS_PROBE_FINISHED_NXDOMAIN error.
On KeyHelp User Panel , under Domains sections, got right tick mark before my client domain name. On hover its showing everything ok.
Also I have added DKIM_RECORD on My external DNS Management .
Edit: Added Let's Encrypt certificate got x red sign before domain name, after removing SSL got right tick with no color(Everything ok) but getting DNS_PROBE_FINISHED_NXDOMAIN error
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- Posts: 9
- Joined: Wed 24. Feb 2021, 14:56
Re: Where are the nameservers
Please refer the following info
IP addresses 10.47.0.5 / 10.122.0.2
If you need more info, I can give you KeyHelp admin access on my server
Thank you
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- Posts: 9
- Joined: Wed 24. Feb 2021, 14:56
Re: Where are the nameservers
Issue is resolved.
I changed private IP address to Public .
Thank you for your kind reply.