Unable to setup Outlook account with Key Machine server
Unable to setup Outlook account with Key Machine server
I created the emails addresses on the user page, but I'm unable to configure the accounts on Outlook or other email software we use.
Can someone help me?
Can someone help me?
- Jolinar
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Re: Unable to setup Outlook account with Key Machine server
Error messages, logfile entries?
More input please!
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Re: Unable to setup Outlook account with Key Machine server
Hello,
Have you used the information from the "Connection data" column on the email page?
With these you have everything you need to setup any email client.
Have you used the information from the "Connection data" column on the email page?
With these you have everything you need to setup any email client.
Mit freundlichen Grüßen / Best regards
Alexander Mahr
**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
Alexander Mahr
**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
Re: Unable to setup Outlook account with Key Machine server
Which version of Outlook do you use?
And which OS?
And which OS?
Gruß,
Tobi
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Re: Unable to setup Outlook account with Key Machine server
Yes I used the information from the connection data column.
I tried to setup the email addresses on Outlook 2019 but I always get the same error message ''Outlook is unable to connect to your incoming (POP) e-mail server. Verify your email address and password and try again'
Also on mobile apps I'm unable to setup the emails.
Re: Unable to setup Outlook account with Key Machine server
Are there any outstanding updates?
Either Windows or Office updates?
Either Windows or Office updates?
Gruß,
Tobi
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Tobi
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- BasHeijermans
- KeyHelp Translator
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Re: Unable to setup Outlook account with Key Machine server
Could it be that the SSL level is too high? They did ditch the old v1 level and started using v2 and up.
Solution:
At the bottom you find: CipherString = DEFAULT@SECLEVEL=2
Change that to SECLEVEL=1 and reboot.
See if you can manage to setup them now.
I had the same problem with programs that use SSLv1 and can't manage v2.
No idea if it solves it for you, but it's worth a shot.
But first, check if your ports for mail are open and reachable, you can check telnet on port 110, it should give you a prompt.
If it fails to connect the problem is with your ports.
Solution:
Code: Select all
nano /usr/lib/ssl/openssl.cnf
Change that to SECLEVEL=1 and reboot.
See if you can manage to setup them now.
I had the same problem with programs that use SSLv1 and can't manage v2.
No idea if it solves it for you, but it's worth a shot.
But first, check if your ports for mail are open and reachable, you can check telnet on port 110, it should give you a prompt.
If it fails to connect the problem is with your ports.
Greetings Bas.
Ik heb KeyHelp naar het Nederlands vertaald, contacteer me als er translatie fouten zijn.
(I have translated KeyHelp into Dutch, contact me if there are translation errors.)
Next version 24 of KeyHelp 100% translated.
Ik heb KeyHelp naar het Nederlands vertaald, contacteer me als er translatie fouten zijn.
(I have translated KeyHelp into Dutch, contact me if there are translation errors.)
Next version 24 of KeyHelp 100% translated.
Re: Unable to setup Outlook account with Key Machine server
I'm sorry for my ignorance but can you guide me through the steps to make that change?
BasHeijermans wrote: ↑Sat 16. Jul 2022, 16:49 Could it be that the SSL level is too high? They did ditch the old v1 level and started using v2 and up.
Solution:
At the bottom you find: CipherString = DEFAULT@SECLEVEL=2Code: Select all
nano /usr/lib/ssl/openssl.cnf
Change that to SECLEVEL=1 and reboot.
See if you can manage to setup them now.
I had the same problem with programs that use SSLv1 and can't manage v2.
No idea if it solves it for you, but it's worth a shot.
But first, check if your ports for mail are open and reachable, you can check telnet on port 110, it should give you a prompt.
If it fails to connect the problem is with your ports.
- BasHeijermans
- KeyHelp Translator
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- Joined: Mon 20. Jun 2022, 12:01
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Re: Unable to setup Outlook account with Key Machine server
If you don't know how to do this, then ask somebody that knows Linux.
Sorry mate.
Sorry mate.
Greetings Bas.
Ik heb KeyHelp naar het Nederlands vertaald, contacteer me als er translatie fouten zijn.
(I have translated KeyHelp into Dutch, contact me if there are translation errors.)
Next version 24 of KeyHelp 100% translated.
Ik heb KeyHelp naar het Nederlands vertaald, contacteer me als er translatie fouten zijn.
(I have translated KeyHelp into Dutch, contact me if there are translation errors.)
Next version 24 of KeyHelp 100% translated.
Re: Unable to setup Outlook account with Key Machine server
Why are you using POP?
Can you ping the server?
What does
Code: Select all
telnet <emailserver> 110
mfg Micha
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If Bill Gates had a nickel for every time Windows crashed …
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