KeyHelp WebUi - Service Unavailable  [GELÖST]

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BloodOfPanda
Posts: 132
Joined: Wed 6. Feb 2019, 21:46

KeyHelp WebUi - Service Unavailable

Post by BloodOfPanda »

Server-Betriebssystem + Version
Debian 11.7

Eingesetzte Server-Virtualisierung-Technologie
KVM (Netcup Root)

KeyHelp-Version + Build-Nummer
23.1.1 (Build 3016)

Problembeschreibung / Fehlermeldungen
var/log/apache2/keyhelp/error.log
FCGI: attempt to connect to Unix domain socket /run/php/keyhelp_keyhelp.socket (keyhelp_keyhelp.socket:8000) failed

KeyHelp WebUI lässt sich nicht aufrufen.
Rückmeldung: Service Unavailable

Alle anderen bisher aufgerufenen Webseiten gehen, außer eben die auf PHP 7.4 laufen.

Code: Select all


Server-Informationen
CPU                           : Intel(R) Xeon(R) CPU E5-2680 v4 @ 2.40GHz (amd64) / Kerne 8
System-Virtualisierung        : KVM
Serverzeit                    : 24. Mai 2023, 20:32:33
Betriebszeit                  : Tage 0 / Stunden 0 / Minuten 16

Server-Auslastung
CPU-Auslastung                : 0,50 % (0,04 / 0,19 / 0,35)
Prozessanzahl                 : 226
E-Mails in Warteschlange      : 0
Speicherplatz                 : Frei: 827,23 GB     Belegt:  79,06 GB     Gesamt: 944,80 GB
Arbeitsspeicher               : Frei:  21,17 GB     Belegt:   2,30 GB     Gesamt:  23,47 GB
Swap-Speicher                 : Frei:       0 B     Belegt:       0 B     Gesamt:       0 B

Anwendungen
Betriebssystem                : Debian 11.7 (64-bit)
KeyHelp                       : 23.1.1 (Build 3016)
Kernel                        : Kernel 5.10.0-23-amd64
Webserver                     : Apache 2.4.56
DNS-Server                    : BIND 9.16.37
PHP                           : PHP 7.4.33
Datenbank-Server              : MariaDB 10.5.19
FTP-Server                    : ProFTPD 1.3.7a
Mail Transfer Agent           : Postfix 3.5.18
Mail Delivery Agent           : Dovecot 2.3.13
MTA-Inhaltsfilter             : Amavisd-new 2.11.1
Spamfilter                    : SpamAssassin 3.4.6
Virenscanner                  : ClamAV 0.103.8
Datenbank-Administration      : phpMyAdmin 5.2.1
Webmail                       : Roundcube 1.6.1
Kryptographie                 : OpenSSL 1.1.1n
Datenübertragung              : curl 7.74.0
Backup-Software               : Restic 0.15.2
Backup-Datenübertragung       : Rclone 1.62.2

Dienst-/Portüberwachung
FTP (21)                      : Online
SSH (22)                      : Online
SMTP-2 (25)                   : Online
DNS (53)                      : Online
HTTP (80)                     : Online
POP3-2 (110)                  : Online
IMAP-2 (143)                  : Online
HTTPS (443)                   : Online
SMTP (587)                    : Online
IMAP (993)                    : Online
POP3 (995)                    : Online
MariaDB/MySQL (3306)          : Online
Dovecot / Sieve (4190)        : Online

Ausstehende Aktualisierungen des Paketmanagers
Anzahl der Updates            : 0
Anzahl der Sicherheitsupdates : 0
Neustart erforderlich         : Nein



Zusätzliche Informationen

Code: Select all

Auszug aus der /home/keyhelp/www/keyhelp/core/pending/Apache.php

[24-May-2023 19:53:33 Europe/Berlin] PHP Notice:  Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 634
[24-May-2023 19:53:33 Europe/Berlin] PHP Notice:  Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 745
[24-May-2023 19:53:33 Europe/Berlin] PHP Notice:  Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 746
[24-May-2023 19:53:33 Europe/Berlin] PHP Notice:  Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 747
[24-May-2023 19:53:33 Europe/Berlin] PHP Notice:  Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 748
[24-May-2023 19:53:33 Europe/Berlin] PHP Notice:  Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 749
[24-May-2023 19:53:33 Europe/Berlin] PHP Notice:  Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 750
[24-May-2023 19:53:33 Europe/Berlin] PHP Notice:  Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 752
[24-May-2023 19:53:33 Europe/Berlin] PHP Notice:  Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 755
[24-May-2023 19:53:33 Europe/Berlin] PHP Notice:  Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 756
[24-May-2023 19:53:33 Europe/Berlin] PHP Notice:  Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 757
[24-May-2023 19:53:33 Europe/Berlin] PHP Notice:  Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 758
[24-May-2023 19:53:33 Europe/Berlin] PHP Notice:  Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 759
[24-May-2023 19:53:33 Europe/Berlin] PHP Notice:  Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 760
[24-May-2023 19:53:33 Europe/Berlin] PHP Notice:  Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 761

Code: Select all

Auszug aus keyhelp-toolbox -> 1) Neuschreiben von Benutzer-Konfigurationsdateien (Apache / Bind9 / PHP-FPM)

Hier können Sie ein Neuschreiben der Konfigurationsdateien (Apache / Bind9
/ PHP-FPM) aller KeyHelp-Benutzerkonten initiieren.


- Verfügbare Aktionen ---------------------------------------------------

  C) Weiter

  R) Zurück zum Hauptmenü
  Q) Beenden

Aktion wählen: c

[PID-7052] [24-May-2023 20:35:38] INFO | "php-fpm" is not running, restarting...
Job for php7.4-fpm.service failed because the control process exited with error code.
See "systemctl status php7.4-fpm.service" and "journalctl -xe" for details.



Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 634
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 745
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 746
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 747
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 748
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 749
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 750
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 752
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 755
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 756
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 757
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 758
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 759
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 760
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 761
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 634
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 745
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 746
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 747
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 748
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 749
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 750
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 752
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 755
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 756
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 757
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 758
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 759
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 760
Notice: Trying to access array offset on value of type null in /home/keyhelp/www/keyhelp/core/pending/Apache.php on line 761

[24-May-2023 20:35:41] ERROR | PHP-FPM ('.php7.4-fpm.'): syntax error:
+++++
[24-May-2023 20:35:41] ALERT: [pool fhnjyslhozcmj] pm.max_children must be a positive value
[24-May-2023 20:35:41] ERROR: failed to post process the configuration
[24-May-2023 20:35:41] ERROR: FPM initialization failed
+++++
[24-May-2023 20:35:41] ERROR | PHP-FPM (php7.4-fpm): no reload due syntax error
[24-May-2023 20:35:41] INFO | PHP-FPM (keyhelp-php82-fpm): syntax ok
[24-May-2023 20:35:49] INFO | PHP-FPM (keyhelp-php82-fpm): reloading php-fpm
[24-May-2023 20:35:49] INFO | PHP-FPM (keyhelp-php81-fpm): syntax ok
[24-May-2023 20:35:55] INFO | PHP-FPM (keyhelp-php81-fpm): reloading php-fpm
[24-May-2023 20:35:55] ERROR | PHP-FPM ('.keyhelp-php80-fpm.'): syntax error:
+++++
[24-May-2023 20:35:55] ALERT: [pool fhbgnkmjzrvgr_php80] pm.max_children must be a positive value
[24-May-2023 20:35:55] ERROR: failed to post process the configuration
[24-May-2023 20:35:55] ERROR: FPM initialization failed
+++++
[24-May-2023 20:35:55] ERROR | PHP-FPM (keyhelp-php80-fpm): no reload due syntax error
[24-May-2023 20:35:55] INFO | PHP-FPM (keyhelp-php74-fpm): syntax ok
[24-May-2023 20:36:00] INFO | PHP-FPM (keyhelp-php74-fpm): reloading php-fpm
[24-May-2023 20:36:00] INFO | PHP-FPM (keyhelp-php73-fpm): syntax ok
[24-May-2023 20:36:07] INFO | PHP-FPM (keyhelp-php73-fpm): reloading php-fpm
[24-May-2023 20:36:26] ERROR | Apache/PHP-FPM: failed to reload
[24-May-2023 20:36:28] INFO | SNI configuration updated
[PID-7052] [24-May-2023 20:36:28] INFO | <<< job done, releasing lock "update"

 Alle Aufgaben abgeschlossen.

Code: Select all

systemctl status php7.4-fpm.service
php7.4-fpm.service - The PHP 7.4 FastCGI Process Manager
     Loaded: loaded (/lib/systemd/system/php7.4-fpm.service; enabled; vendor preset: enabled)
     Active: failed (Result: exit-code) since Wed 2023-05-24 20:38:02 CEST; 33s ago
       Docs: man:php-fpm7.4(8)
    Process: 8399 ExecStart=/usr/sbin/php-fpm7.4 --nodaemonize --fpm-config /etc/php/7.4/fpm/php-fpm.conf (code=exited, status=78)
    Process: 8404 ExecStopPost=/usr/lib/php/php-fpm-socket-helper remove /run/php/php-fpm.sock /etc/php/7.4/fpm/pool.d/www.conf 74 (code=exited, status=0/SUCCESS)
   Main PID: 8399 (code=exited, status=78)
        CPU: 65ms

May 24 20:38:02 s01.xxx.de systemd[1]: Starting The PHP 7.4 FastCGI Process Manager...
May 24 20:38:02 s01.xxx.de php-fpm7.4[8399]: [24-May-2023 20:38:02] ALERT: [pool fhnjyslhozcmj] pm.max_children must be a positive value
May 24 20:38:02 s01.xxx.de php-fpm7.4[8399]: [24-May-2023 20:38:02] ERROR: failed to post process the configuration
May 24 20:38:02 s01.xxx.de php-fpm7.4[8399]: [24-May-2023 20:38:02] ERROR: FPM initialization failed
May 24 20:38:02 s01.xxx.de systemd[1]: php7.4-fpm.service: Main process exited, code=exited, status=78/CONFIG
May 24 20:38:02 s01.xxx.de systemd[1]: php7.4-fpm.service: Failed with result 'exit-code'.
May 24 20:38:02 s01.xxx.de systemd[1]: Failed to start The PHP 7.4 FastCGI Process Manager.


Ich würde mich über Hilfe freuen das wieder hinzubekommen, es wurde kein Distributions-Upgrade gemacht, lediglich das letzte KeyHelp update wurde vor 2 Wochen eingespielt seither wurde der Server nicht neu gestartet, bis heute.
User avatar
Tobi
Community Moderator
Posts: 2812
Joined: Thu 5. Jan 2017, 13:24

Re: KeyHelp WebUi - Service Unavailable  [GELÖST]

Post by Tobi »

Du hast sowohl Fehlermeldung als auch Beantwortung deiner Frage bereits gepostet.

[pool fhnjyslhozcmj] pm.max_children must be a positive value
Gruß,
Tobi


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User avatar
BloodOfPanda
Posts: 132
Joined: Wed 6. Feb 2019, 21:46

Re: KeyHelp WebUi - Service Unavailable

Post by BloodOfPanda »

Tobi du bist ein Engel :)
Da hab ich den Wald vor lauter Bäume nicht gesehen.

Und tatsächlich war es auch durch ein Script von mir produzierter Fehler.

Danke für die schnelle Lösung.
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