problems after changing the keyhelp domain

Discussions about the usage of KeyHelp.
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wright
Posts: 1
Joined: Mon 26. Feb 2024, 09:02

problems after changing the keyhelp domain

Post by wright »

Hello,

I have some problems after changing the keyhelp domain, well when I now verify the email via checktls -> testReceiver I get the following error:

seconds test stage and result
[000.000] Trying TLS on mail.XXX.XX[XXX.XX.XXX.XX:25] (10)
[000.111] Server answered
[000.277] <‑‑ 220 panel.XXX.XX ESMTP Postfix (Ubuntu)
[000.278] We are allowed to connect
[000.278] ‑‑> EHLO www12-azure.checktls.com
[000.383] <‑‑ 250-panel.XXX.XX
250-PIPELINING
250-SIZE 125829120
250-VRFY
250-ETRN
250-STARTTLS
250-ENHANCEDSTATUSCODES
250-8BITMIME
250-DSN
250-SMTPUTF8
250 CHUNKING
[000.384] We can use this server
[000.384] TLS is an option on this server
[000.384] ‑‑> STARTTLS
[000.489] <‑‑ 220 2.0.0 Ready to start TLS
[000.490] STARTTLS command works on this server
[000.722] Connection converted to SSL
SSLVersion in use: TLSv1_3
Cipher in use: TLS_AES_256_GCM_SHA384
Perfect Forward Secrecy: yes
Session Algorithm in use: Curve P-384 DHE(384 bits)
Certificate #1 of 3 (sent by MX):
Cert VALIDATED: ok
Cert Hostname DOES NOT VERIFY (mail.XXX.XX != panel.XXX.XX | DNS:panel.XXX.XX)
So email is encrypted but the host is not verified
Not Valid Before: Feb 17 16:46:09 2024 GMT
Not Valid After: May 17 16:46:08 2024 GMT
subject: /CN=panel.XXX.XX
issuer: /C=US/O=Let's Encrypt/CN=R3
Certificate #2 of 3 (sent by MX):
Cert VALIDATED: ok
Not Valid Before: Sep 4 00:00:00 2020 GMT
Not Valid After: Sep 15 16:00:00 2025 GMT
subject: /C=US/O=Let's Encrypt/CN=R3
issuer: /C=US/O=Internet Security Research Group/CN=ISRG Root X1
Certificate #3 of 3 (added from CA Root Store):
Cert VALIDATED: ok
Not Valid Before: Jun 4 11:04:38 2015 GMT
Not Valid After: Jun 4 11:04:38 2035 GMT
subject: /C=US/O=Internet Security Research Group/CN=ISRG Root X1
issuer: /C=US/O=Internet Security Research Group/CN=ISRG Root X1
[000.819] ~~> EHLO www12-azure.checktls.com
[000.935] <~~ 250-panel.XXX.XX
250-PIPELINING
250-SIZE 125829120
250-VRFY
250-ETRN
250-AUTH LOGIN PLAIN
250-ENHANCEDSTATUSCODES
250-8BITMIME
250-DSN
250-SMTPUTF8
250 CHUNKING
[000.935] TLS successfully started on this server
[000.936] ~~> MAIL FROM:<test@checktls.com>
[001.048] <~~ 250 2.1.0 Ok
[001.048] Sender is OK
[001.048] ~~> QUIT
[001.155] <~~ 221 2.0.0 Bye

In addition, the previous domain that was assigned got a CA Certificate. In the new one it was no longer generated.

How to solve these problems? :(
User avatar
Florian
Keyweb AG
Posts: 1261
Joined: Wed 20. Jan 2016, 02:28

Re: problems after changing the keyhelp domain

Post by Florian »

Hallo,

try to set the certificte for all services to the default certificate.

Wait at least one minute.

Then change it back to Let's encrpyt.
Mit freundlichen Grüßen / Best regards
Florian Cheno

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Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
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