Unable to update [SOLVED]

[boka003]

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I'm sure the cause of the problem is within KeyHelp
I think it is because this started to happen after the last update of Keyhelp.
Everything was working fine until.
I asked the guy who working at the network did they made some changes, but they said that nothing has changed.



Server operating system + version
Ubuntu 20.04


Server virtualization technology used
KVM


KeyHelp version + build number
24.0 (Build 3220)


Problem description / error messages
Hello,

When I run an update on my VM, this error shows up (attachment).

Can you help me to debug the issue

VM is running in our internal network.

Expected result


Actual result


Steps to reproduce


Additional information
(e.g. recent changes to the server, excerpts from log files (/var/log/*, /var/log/keyhelp/php-error.log, etc.))

[24unix]

I cannot even ping the host where your systems tries to fetch its repos.

Try a different mirror.

[BasHeijermans]

Check your DNS settings....

[24unix]

The topic is one week old, today the IP is reachable (again).