Mariadb log about Keyhelp user error after upgrading to Ubuntu 24.04

[gusarg81]

I'm sure the cause of the problem is within KeyHelp
Started to happen after the upgrade

Server operating system + version
Ubuntu 24.04

KeyHelp version + build number
24.2

Problem description / error messages
2024-10-24T13:13:01.373590-03:00 server mariadbd[2046]: 2024-10-24 13:13:01 1063 [Warning] Aborted connection 1063 to db: 'keyhelp' user: 'keyhelp' host: 'localhost' (Got an error reading communication packets)
2024-10-24T13:13:01.373800-03:00 server mariadbd[2046]: 2024-10-24 13:13:01 1064 [Warning] Aborted connection 1064 to db: 'keyhelp' user: 'keyhelp' host: 'localhost' (Got an error reading communication packets)


Expected result
I don't know if that is normal, because I don' t know what Keyhelp is doing there.

Steps to reproduce
Just checking the logs.

[Tobi]

You did the UBUNTU update from V22 to V24?
Is this correct?

Question 1:
Did you use the official script?
https://www.keyweb.de/en/keyhelp/develo ... -ubuntu-24

Question 2:
Did you start the upgrade script again after the first reboot?

After restarting the server, restart the upgrade application with the command mentioned in section 1.).

Question 3:
Have you always kept the installed config files while upgrading?

The program flow is transferred to the Ubuntu application do-release-upgrade. Please follow the instructions of this program.
On questions about Should system config files be overwritten? answer with Keep the local version currently installed.

[gusarg81]

Hi,

- Upgraded from 22.04.

- Question 1, 2: Yes.

- Question 3:
The only config file I had to upgrade was /etc/apparmor.d/usr.sbin.name. Otherwise named would never finish to start (see viewtopic.php?t=13518).

The rest of the config files were not replaced at all by the upgrade.

You did the UBUNTU update from V22 to V24?
Is this correct?

Question 1:
Did you use the official script?
https://www.keyweb.de/en/keyhelp/develo ... -ubuntu-24

Question 2:
Did you start the upgrade script again after the first reboot?

After restarting the server, restart the upgrade application with the command mentioned in section 1.).

Question 3:
Have you always kept the installed config files while upgrading?

The program flow is transferred to the Ubuntu application do-release-upgrade. Please follow the instructions of this program.
On questions about Should system config files be overwritten? answer with Keep the local version currently installed.

[Alexander]

Hello,

Do these errors repeat regularly (each minute), or did they only occurred around this time?

Code: Select all

2024-10-24T13:13:01.373590-03:00 server mariadbd[2046]: 2024-10-24 13:13:01 1063 [Warning] Aborted connection 1063 to db: 'keyhelp' user: 'keyhelp' host: 'localhost' (Got an error reading communication packets)
2024-10-24T13:13:01.373800-03:00 server mariadbd[2046]: 2024-10-24 13:13:01 1064 [Warning] Aborted connection 1064 to db: 'keyhelp' user: 'keyhelp' host: 'localhost' (Got an error reading communication packets)

If yes, can you check if both of the login credentials (keyhelp + keyhelp_root) from this file are working to log in into the database.

/etc/keyhelp/config/config.json