Issues with Info Email Addresses and Spam Filtering

[riceadam]

Hi,

Over the past few months, I’ve noticed that both my emails and my customers’ emails sent from info@ addresses are more frequently marked as spam compared to other addresses. This makes me wonder whether continuing to use an info address is a good idea, or if it would be better to switch to a different type of address.

I’ve also observed an increase in incoming spam since moving to KeyHelp. Don’t get me wrong—I really like KeyHelp overall—but the higher volume of spam has been a challenge.

I’ve tried adjusting both the blacklist and whitelist settings, but so far this has made very little difference.

Has anyone experienced something similar, or found an effective solution?

[Alexander]

Hello,

without detailed information about your server and the information about the spam you are receiving it is hard to help.

- OS version?
- in case it the server uses Rspamd, make a screenshot of the Rspamd history tab with expanded information about how the certain mails are evaluated regarding spam