Update SO Debian 13 Error

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PuntonetSvb
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Update SO Debian 13 Error

Post by PuntonetSvb »

SI received a notification that Debian 12 was reaching its end of support. I followed the instructions in keyhelp for the upgrade, but it didn't work, and my server became unusable. Initially, I got a Bind error, but everything else seemed to be working correctly. Only the domains stopped working. When I restored the backup immediately prior to the upgrade, the entire server stopped working, and I can only access it via SSH.
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24unix
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Re: Update SO Debian 13 Error

Post by 24unix »

PuntonetSvb wrote: Fri 6. Mar 2026, 13:00 Initially, I got a Bind error, but everything else seemed to be working correctly.
I had the same error yesterday. I was including
/etc/bind/named.conf.default-zones
which has been removed from Trixie.
Cheers Micha
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Backup: The duplicate copy of crucial data that no one bothered to make;
used only in the abstract
PuntonetSvb
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Joined: Thu 7. Apr 2022, 19:16

Re: Update SO Debian 13 Error

Post by PuntonetSvb »

24unix wrote: Fri 6. Mar 2026, 13:08
PuntonetSvb wrote: Fri 6. Mar 2026, 13:00 Initially, I got a Bind error, but everything else seemed to be working correctly.
I had the same error yesterday. I was including
/etc/bind/named.conf.default-zones
which has been removed from Trixie.
And how did you solve it? I've been trying for two days straight and there's no way.
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Florian
Keyweb AG
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Re: Update SO Debian 13 Error

Post by Florian »

Why did you do a rollback when the nameserver is not running? You can check the logs and solve the problem.

So what is the latest state of your server? When you id a rollback and it is not wokring than something is wrong with your backup
Mit freundlichen Grüßen / Best regards
Florian Cheno

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24unix
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Re: Update SO Debian 13 Error

Post by 24unix »

PuntonetSvb wrote: Fri 6. Mar 2026, 16:40
24unix wrote: Fri 6. Mar 2026, 13:08
PuntonetSvb wrote: Fri 6. Mar 2026, 13:00 Initially, I got a Bind error, but everything else seemed to be working correctly.
I had the same error yesterday. I was including
/etc/bind/named.conf.default-zones
which has been removed from Trixie.
And how did you solve it? I've been trying for two days straight and there's no way.
Run named-checkconf, it tells you the problematic file.
Remove the entry, restart bind.

It can handle root zones out of the box.
Cheers Micha
--
Backup: The duplicate copy of crucial data that no one bothered to make;
used only in the abstract
PuntonetSvb
Posts: 42
Joined: Thu 7. Apr 2022, 19:16

Re: Update SO Debian 13 Error

Post by PuntonetSvb »

I've managed to get the server working correctly again, except for proftpd. I run it and it says it's working correctly.
systemctl status proftpd
● proftpd.service - ProFTPD FTP Server
Loaded: loaded (/usr/lib/systemd/system/proftpd.service; enabled; preset: enabled)
Active: active (running) since Mon 2026-03-16 12:27:19 CET; 1min 32s ago
Invocation: 104cd9aec0f840078d72166e1617797d
Docs: man:proftpd(8)
Process: 6661 ExecStartPre=/usr/sbin/proftpd --configtest -c $CONFIG_FILE $OPTIONS (code=exited, status=0/SUCCESS)
Process: 6664 ExecStart=/usr/sbin/proftpd -c $CONFIG_FILE $OPTIONS (code=exited, status=0/SUCCESS)
Main PID: 6665 (proftpd)
Tasks: 1 (limit: 9443)
Memory: 2.2M (peak: 3.5M)
CPU: 60ms
CGroup: /system.slice/proftpd.service
└─6665 "proftpd: (accepting connections)"

But when I try to connect to the server via FTP, I get an error:

Estado: Conectando a 192.168.1.252:21...
Estado: Conexión establecida, esperando el mensaje de bienvenida...
Estado: Servidor no seguro, no soporta FTP sobre TLS.
Comando: USER ftpampa
Respuesta: 331 Contraseña necesaria para ftpampa
Comando: PASS ********************
Respuesta: 530 Login incorrecto
Error: Error crítico: No se pudo conectar al servidor



It's as if ProFTP can't connect to the keyhelp database to look up users. If I connect directly with my Linux user, it connects fine.
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Alexander
Keyweb AG
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Re: Update SO Debian 13 Error

Post by Alexander »

PuntonetSvb wrote:It's as if ProFTP can't connect to the keyhelp database to look up users.
If connects to the database just fine, but either the name or the password for your ftpampa user is wrong.

By the way, you might want to enable Configuration -> FTP server -> Allow only SSL/TLS secured connections
Mit freundlichen Grüßen / Best regards
Alexander Mahr

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PuntonetSvb
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Re: Update SO Debian 13 Error

Post by PuntonetSvb »

No, create the user again, and the result is the same. The user that connects me is the Linux user, none of the ftp users on the panel connect me
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Alexander
Keyweb AG
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Re: Update SO Debian 13 Error

Post by Alexander »

Can i have a look at the server? In this case, enable Configuration -> Support Access and send me the Server IP (and the servers SSH port) via PM.
Mit freundlichen Grüßen / Best regards
Alexander Mahr

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Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
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PuntonetSvb
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Joined: Thu 7. Apr 2022, 19:16

Re: Update SO Debian 13 Error

Post by PuntonetSvb »

The private message always stays in the outbox, it tells me that it has been sent, but it never appears as sent, it is always in the outbox.
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