Installing on Debian Stuck on Bind9  [SOLVED]

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LastSavingGrace
Posts: 24
Joined: Wed 9. Dec 2020, 17:45

Installing on Debian Stuck on Bind9

Post by LastSavingGrace »

Hello,

Hopefully someone can help me and thank you for this beautiful software.

I'm trying to run the installer on a clean OpenVZ server running Debian 10.

The installer gets stuck at Bind9.

Code: Select all

Installation is running:
Update sources list ... [OKAY]
Installation requirements ... [OKAY]
Sudo ... [OKAY]
Bind9 ... 
It stays like that and doesn't continue. Any ideas what I can try to get the installer to run? Any logs I can check?

Many thanks.
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LastSavingGrace
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Re: Installing on Debian Stuck on Bind9

Post by LastSavingGrace »

Sorry, forgot to say it's Debian 10 and the 64bit build. Also get the same on Ubuntu 18.
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Alexander
Keyweb AG
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Re: Installing on Debian Stuck on Bind9  [SOLVED]

Post by Alexander »

Hello,

can you try to install bind9 in advance, and after that run the KeyHelp installation again.

Code: Select all

apt-get install -y bind9
Normally the bind9 install should run in a non-interactive way. The install of bind9 may have changed a bit so that is is no longer the case on some systems. I would be glad to hear, what exactly happens on your system (what output it produce etc.), after you call this command in order to fix the reason for a blocking bind9. Because unfortunately I am unable to reproduce this yet.

---

Here is a guy with the same problem you reported. It is in the German area of this forum here is the google translate link: https://translate.google.com/translate? ... 6t%3D10059
You can find a solution for a quota issue, in case you run into the same during the installation.
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
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LastSavingGrace
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Re: Installing on Debian Stuck on Bind9

Post by LastSavingGrace »

Thank you very much Alexander, that worked great, everything has now installed ok.

I did get the Quota error, but I'm not sure if it will affect me. All my servers have my own websites, so there will be only one user with everything unlimited. So far it seems to be ok, but if I do get any errors I can check the thread you mentioned.

Fantastic product btw, a really quality piece of software.
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Alexander
Keyweb AG
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Joined: Wed 20. Jan 2016, 02:23

Re: Installing on Debian Stuck on Bind9

Post by Alexander »

Thanks for choosing KeyHelp ;).

What happend after you executed the command (apt-get install -y bind9)? Did you have to confirm something or did it just run through without further interaction? I just try to figure out, why it freezes the KeyHelp install.
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
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LastSavingGrace
Posts: 24
Joined: Wed 9. Dec 2020, 17:45

Re: Installing on Debian Stuck on Bind9

Post by LastSavingGrace »

Alexander wrote: Fri 11. Dec 2020, 09:20 Thanks for choosing KeyHelp ;).

What happend after you executed the command (apt-get install -y bind9)? Did you have to confirm something or did it just run through without further interaction? I just try to figure out, why it freezes the KeyHelp install.
Yes, it ran with no issues at all. Nothing to confirm. Sorry it doesn't help.
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