WordPress Installation failed  [SOLVED]

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dokabalint
Posts: 21
Joined: Thu 29. Apr 2021, 13:05

WordPress Installation failed

Post by dokabalint »

Hello,

I installed the One click application installer in the pro version.
I can't install WordPress.

What could be the problem?

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Alexander
Keyweb AG
Posts: 3809
Joined: Wed 20. Jan 2016, 02:23

Re: WordPress Installation failed

Post by Alexander »

Hallo,

please have a look into this file and see, if you can spot any errors:

Code: Select all

/var/log/keyhelp/application/<username>.log
There may are also some logs here:

Code: Select all

/home/users/<username>/tmp/auto-install/wordpress-<...>/log_exec_<...>
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
dokabalint
Posts: 21
Joined: Thu 29. Apr 2021, 13:05

Re: WordPress Installation failed

Post by dokabalint »

[ID-1] [29-Apr-2021 12:00:03] INFO --> Start application installation process (ID "1")
[ID-1] [29-Apr-2021 12:00:03] INFO --> Application loaded: WordPress
[ID-1] [29-Apr-2021 12:00:03] INFO --> Version loaded: 5.7
[ID-1] [29-Apr-2021 12:00:03] INFO --> Working directory is: /home/users/dokabalint/tmp/auto-install/wordpress-1/
[ID-1] [29-Apr-2021 12:00:03] INFO --> Download URL: https://repository.keyhelp.de/repositor ... 5.7.tar.gz
[ID-1] [29-Apr-2021 12:00:04] INFO --> Archive location: /home/users/dokabalint/tmp/auto-install/wordpress-1/archive.tar.gz
[ID-1] [29-Apr-2021 12:00:04] INFO --> Extracting archive...
[ID-1] [29-Apr-2021 12:00:04] INFO --> Updating file owner to "dokabalint"...
[ID-1] [29-Apr-2021 12:00:04] INFO --> Running setup...
[ID-1] [29-Apr-2021 12:00:06] DEBUG -->
--------------------------
cd '/home/users/dokabalint/tmp/auto-install/wordpress-1/application' ; export WP_CLI_CACHE_DIR=/dev/null ; export TMPDIR='/home/users/dokabalint/tmp/auto-install/wordpress-1/application' ; php wp-cli.phar core download --locale='hu' --version='5.7'
Exit code: 1
User avatar
Alexander
Keyweb AG
Posts: 3809
Joined: Wed 20. Jan 2016, 02:23

Re: WordPress Installation failed  [SOLVED]

Post by Alexander »

--locale='hu'
You have set your profile to a non-official Hungarian translation. Because this language pack is not (yet?) part of the official translations there may be some cases, where it will result in incompatibilities, like this one.

I have fixed the cause in the WordPress setup routine. Please try it again, it should work fine now.
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
dokabalint
Posts: 21
Joined: Thu 29. Apr 2021, 13:05

Re: WordPress Installation failed

Post by dokabalint »

Thank you very much for your quick help and solution. It works! :)
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