Benutzer anlegen schlägt fehl  [GELÖST]

ericxstruck
Posts: 9
Joined: Wed 20. Oct 2021, 11:50

Benutzer anlegen schlägt fehl

Post by ericxstruck »

Moin erstmal. Hab gestern Abend KeyHelp auf meinem Virtuellen Root Server installiert.

Betriebssystem: Debian 11 (minimal)

Sobald ich neue Benutzerkonten anlege und mich bei diesen anmelde, so erfolgt die Meldung: "Ihr Account ist noch nicht vollständig eingerichtet - einige Funktionen stehen nur eingeschränkt zur Verfügung."

In den Logs steht nur folgendes: 2021-10-19 23:54:02 Fehler Failed to add system user ssssss. 127.0.0.1 Maintenance (update)

Gibt es eine Möglichkeit den Fehler zu beheben ohne Keyhelp Neuinstallation?

Bin für jede Hilfe dankbar!
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Alexander
Keyweb AG
Posts: 3842
Joined: Wed 20. Jan 2016, 02:23

Re: Benutzer anlegen schlägt fehl

Post by Alexander »

Hallo,

traten bei der Installation Fehler auf, insbesondere beim Einrichten der Quota?
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
ericxstruck
Posts: 9
Joined: Wed 20. Oct 2021, 11:50

Re: Benutzer anlegen schlägt fehl

Post by ericxstruck »

Alexander wrote: Wed 20. Oct 2021, 12:01 Hallo,

traten bei der Installation Fehler auf, insbesondere beim Einrichten der Quota?
Nicht das ich wüsste. Kann alternativ versuchen die Installation erneut zu starten. Im Anschluss würde ich dann ja sehen ob er mir Fehler ausspuckt.
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Alexander
Keyweb AG
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Joined: Wed 20. Jan 2016, 02:23

Re: Benutzer anlegen schlägt fehl

Post by Alexander »

Lass erstmal die Neu-Installation sein.

Die Datei mit dem Installationsprotokoll liegt hier:

Code: Select all

/var/log/keyhelp/install.log
Diese Datei bitte einmal nach "Error detected" durchsuchen.


Schau auch mal zum Zeitpunkt des Useranlegens in "Protokolle" -> "Aufgabenbearbeitung | update.log"
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
ericxstruck
Posts: 9
Joined: Wed 20. Oct 2021, 11:50

Re: Benutzer anlegen schlägt fehl

Post by ericxstruck »

Code: Select all

================================================================================
  Quota
================================================================================

  exec  | apt-get install -y quota quotatool
          Reading package lists...
          Building dependency tree...
          Reading state information...
          The following additional packages will be installed:
            libnl-3-200 libnl-genl-3-200
          Suggested packages:
            libnet-ldap-perl rpcbind
          The following NEW packages will be installed:
            libnl-3-200 libnl-genl-3-200 quota quotatool
          0 upgraded, 4 newly installed, 0 to remove and 17 not upgraded.
          2 not fully installed or removed.
          Need to get 365 kB of archives.
          After this operation, 1754 kB of additional disk space will be used.
          Get:1 http://deb.debian.org/debian bullseye/main amd64 libnl-3-200 amd64 3.4.0-1+b1 [63.6 kB]
          Get:2 http://deb.debian.org/debian bullseye/main amd64 libnl-genl-3-200 amd64 3.4.0-1+b1 [21.2 kB]
          Get:3 http://deb.debian.org/debian bullseye/main amd64 quota amd64 4.06-1 [259 kB]
          Get:4 http://deb.debian.org/debian bullseye/main amd64 quotatool amd64 1:1.6.2-5 [21.1 kB]
          Preconfiguring packages ...
          Fetched 365 kB in 0s (14.0 MB/s)
          Selecting previously unselected package libnl-3-200:amd64.
          (Reading database ... 
(Reading database ... 5%
(Reading database ... 10%
(Reading database ... 15%
(Reading database ... 20%
(Reading database ... 25%
(Reading database ... 30%
(Reading database ... 35%
(Reading database ... 40%
(Reading database ... 45%
(Reading database ... 50%
(Reading database ... 55%
(Reading database ... 60%
(Reading database ... 65%
(Reading database ... 70%
(Reading database ... 75%
(Reading database ... 80%
(Reading database ... 85%
(Reading database ... 90%
(Reading database ... 95%
(Reading database ... 100%
(Reading database ... 38251 files and directories currently installed.)
          Preparing to unpack .../libnl-3-200_3.4.0-1+b1_amd64.deb ...
          Unpacking libnl-3-200:amd64 (3.4.0-1+b1) ...
          Selecting previously unselected package libnl-genl-3-200:amd64.
          Preparing to unpack .../libnl-genl-3-200_3.4.0-1+b1_amd64.deb ...
          Unpacking libnl-genl-3-200:amd64 (3.4.0-1+b1) ...
          Selecting previously unselected package quota.
          Preparing to unpack .../quota_4.06-1_amd64.deb ...
          Unpacking quota (4.06-1) ...
          Selecting previously unselected package quotatool.
          Preparing to unpack .../quotatool_1%3a1.6.2-5_amd64.deb ...
          Unpacking quotatool (1:1.6.2-5) ...
          Setting up awstats (7.8-2) ...
          Setting up quotatool (1:1.6.2-5) ...
          Setting up libnet-xwhois-perl (0.90-4.1) ...
          Setting up libnl-3-200:amd64 (3.4.0-1+b1) ...
          Setting up libnl-genl-3-200:amd64 (3.4.0-1+b1) ...
          Setting up quota (4.06-1) ...
          Processing triggers for man-db (2.9.4-2) ...
          Processing triggers for libc-bin (2.31-13) ...
  exec  | service quota stop
  exec  | cp /etc/fstab /etc/fstab-backup
  exec  | echo "/dev/simfs     /     simfs     rw,relatime,usrquota,grpquota     0     1
  proc  /proc       proc    defaults    0    0
  none  /dev/pts    devpts  rw,gid=5,mode=620    0    0
  none  /run/shm    tmpfs   defaults    0    0" > "/etc/fstab"
  exec  | mount -o remount /
          mount: /: permission denied.

Code: Select all

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
  >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ERROR DETECTED <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
  <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

  [SKIPPED DUE PREVIOUS ERRORS] exec  | rm -f /etc/cron.d/awstats
  [SKIPPED DUE PREVIOUS ERRORS] exec  | rm -f /etc/awstats/awstats.conf


================================================================================
  Fail2ban
================================================================================

  exec  | apt-get install -y fail2ban
          Reading package lists...
          E: Couldn't make mmap of 35217870 bytes - DynamicMMap (12: Cannot allocate memory)
          E: The package lists or status file could not be parsed or opened.

  >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
  >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ERROR DETECTED <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
  <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<


  [SKIPPED DUE PREVIOUS ERRORS] files | fail2ban/jail.d/keyhelp.local => /etc/fail2ban/jail.d/keyhelp.local
  [SKIPPED DUE PREVIOUS ERRORS] files | fail2ban/filter.d/keyhelp-phpmyadmin.conf => /etc/fail2ban/filter.d/keyhelp-phpmyadmin.conf

  [SKIPPED DUE PREVIOUS ERRORS] exec  | chown keyhelp:keyhelp /etc/fail2ban/jail.d/keyhelp.local
  [SKIPPED DUE PREVIOUS ERRORS] exec  | service fail2ban restart


================================================================================
  Logrotate
================================================================================

  exec  | apt-get install -y logrotate
          Reading package lists...
          E: Couldn't make mmap of 35217870 bytes - DynamicMMap (12: Cannot allocate memory)
          E: The package lists or status file could not be parsed or opened.

  >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
  >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ERROR DETECTED <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
  <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<


  [SKIPPED DUE PREVIOUS ERRORS] files | logrotate/keyhelp => /etc/logrotate.d/keyhelp
  [SKIPPED DUE PREVIOUS ERRORS] files | logrotate/logrotate.timer => /lib/systemd/system/logrotate.timer

  [SKIPPED DUE PREVIOUS ERRORS] exec  | systemctl daemon-reload

Code: Select all

====
[20-Oct-2021 12:01:01] INFO  --> load tasks... 3 found
[20-Oct-2021 12:01:01] INFO  --> task type IDs: 100, 500, 600
[20-Oct-2021 12:01:01] INFO  --> add user "ddddd"
[20-Oct-2021 12:01:01] INFO  --> perform useradd... okay
[20-Oct-2021 12:01:01] INFO  --> setup user groups
[20-Oct-2021 12:01:01] INFO  --> setup home directory
[20-Oct-2021 12:01:01] INFO  --> setup /www/ content
[20-Oct-2021 12:01:01] INFO  --> default index file created
[20-Oct-2021 12:01:01] WARN  --> set quota for user "ddddd" to 1251328 Blocks... failed
[20-Oct-2021 12:01:01] WARN  --> 	setquota: Mountpoint (or device) / not found or has no quota enabled.
[20-Oct-2021 12:01:01] WARN  --> 	setquota: Not all specified mountpoints are using quota.
[20-Oct-2021 12:01:01] INFO  --> Bind: writeConfig()
[20-Oct-2021 12:01:01] INFO  --> Bind: checkDirectory()
[20-Oct-2021 12:01:01] INFO  --> Bind: directory "/etc/bind/keyhelp_domains/" already exists
[20-Oct-2021 12:01:01] INFO  --> Bind: 2 name servers found
[20-Oct-2021 12:01:01] INFO  --> Bind: 2 ips found
ericxstruck
Posts: 9
Joined: Wed 20. Oct 2021, 11:50

Re: Benutzer anlegen schlägt fehl

Post by ericxstruck »

Oben sind die Fehler, welche aus den Logs: update.log, install.log stammen.

Wüsste so aber auch nicht wie ich das Quota Problem löse (ohne neuinstallation).
User avatar
Alexander
Keyweb AG
Posts: 3842
Joined: Wed 20. Jan 2016, 02:23

Re: Benutzer anlegen schlägt fehl

Post by Alexander »

Welche Server-Virtualisierung kommt zum Einsatz?

Auch mit einer Neuinstallation wird das Problem das Selbe sein, je nach eingesetzter Virtualisierung.
-> Es lassen sich aber hier im Forum dafür Lösungen finden, keine Sorge ;)
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
ericxstruck
Posts: 9
Joined: Wed 20. Oct 2021, 11:50

Re: Benutzer anlegen schlägt fehl

Post by ericxstruck »

Ich vermute OpenVZ (steht leider nicht beim Anbieter).

Hatte damals schon einen Server bei Ihm und hatte dort auch keyHelp installiert. Da lief aber alles ohne Probleme.

https://www.delta-networks.de/
User avatar
Alexander
Keyweb AG
Posts: 3842
Joined: Wed 20. Jan 2016, 02:23

Re: Benutzer anlegen schlägt fehl

Post by Alexander »

Schau mal hier:

https://www.google.com/search?q=site%3A ... nt=gws-wiz

Das sollte dich zu zahlreichen Lösungen hier im Forum führen.
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
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MLan
Posts: 466
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Location: @home

Re: Benutzer anlegen schlägt fehl

Post by MLan »

ericxstruck wrote: Wed 20. Oct 2021, 12:08
exec | apt-get install -y logrotate
Reading package lists...
E: Couldn't make mmap of 35217870 bytes - DynamicMMap (12: Cannot allocate memory)
E: The package lists or status file could not be parsed or opened.
Scheint wohl ein zu schmaler Server zu sein.
ericxstruck
Posts: 9
Joined: Wed 20. Oct 2021, 11:50

Re: Benutzer anlegen schlägt fehl

Post by ericxstruck »

MLan wrote: Wed 20. Oct 2021, 12:59
ericxstruck wrote: Wed 20. Oct 2021, 12:08
exec | apt-get install -y logrotate
Reading package lists...
E: Couldn't make mmap of 35217870 bytes - DynamicMMap (12: Cannot allocate memory)
E: The package lists or status file could not be parsed or opened.
Scheint wohl ein zu schmaler Server zu sein.
Erfüllt aber die Mindestanforderungen von 1GB RAM etc
User avatar
MLan
Posts: 466
Joined: Wed 20. Sep 2017, 23:05
Location: @home

Re: Benutzer anlegen schlägt fehl

Post by MLan »

ericxstruck wrote: Wed 20. Oct 2021, 13:03
MLan wrote: Wed 20. Oct 2021, 12:59
ericxstruck wrote: Wed 20. Oct 2021, 12:08
exec | apt-get install -y logrotate
Reading package lists...
E: Couldn't make mmap of 35217870 bytes - DynamicMMap (12: Cannot allocate memory)
E: The package lists or status file could not be parsed or opened.
Scheint wohl ein zu schmaler Server zu sein.
Erfüllt aber die Mindestanforderungen von 1GB RAM etc
aber vermutlich ohne swap space :?:
ericxstruck
Posts: 9
Joined: Wed 20. Oct 2021, 11:50

Re: Benutzer anlegen schlägt fehl

Post by ericxstruck »

Laut den anderen Threads sol ich etc/fstab die zeile
/vz/private/176 / simfs rw,relatime,usrquota,grpquota 0 1
hinzufügen.

Installation läuft zwar durch nur die QUOTA spuckt bei Installation einen Fehler aus.
User avatar
Alexander
Keyweb AG
Posts: 3842
Joined: Wed 20. Jan 2016, 02:23

Re: Benutzer anlegen schlägt fehl

Post by Alexander »

Schau mal hier und frag ggf. wie technotravel bei deinem Provider nach: viewtopic.php?p=26337#p26337
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
ericxstruck
Posts: 9
Joined: Wed 20. Oct 2021, 11:50

Re: Benutzer anlegen schlägt fehl

Post by ericxstruck »

Bei der Installation auf Debian 10 habe ich nun vorab den folgenden Befehl ausgeführt:

Code: Select all

MTPT=$(mount | grep /dev/ploop | awk '{print $1}'); echo $MTPT " / simfs rw,relatime,usrquota,grpquota 0 1" >> /etc/fstab; echo "proc /proc proc defaults 0 0" >> /etc/fstab
Nachdem die Installation normal gestartet. Diesmal lief die Installation bei Quota durch. (stand Okay vor)

Log: Danach hat er wohl aber weiterhin den selben Fehler.

Code: Select all

================================================================================
  Quota
================================================================================

  exec  | apt-get install -y quota quotatool
          Reading package lists...
          Building dependency tree...
          Reading state information...
          The following additional packages will be installed:
            libnl-3-200 libnl-genl-3-200 libtirpc-common libtirpc3
          Suggested packages:
            libnet-ldap-perl rpcbind
          The following NEW packages will be installed:
            libnl-3-200 libnl-genl-3-200 libtirpc-common libtirpc3 quota quotatool
          0 upgraded, 6 newly installed, 0 to remove and 46 not upgraded.
          Need to get 540 kB of archives.
          After this operation, 2,160 kB of additional disk space will be used.
          Get:1 http://ftp.debian.org/debian buster/main amd64 libnl-3-200 amd64 3.4.0-1 [63.0 kB]
          Get:2 http://ftp.debian.org/debian buster/main amd64 libnl-genl-3-200 amd64 3.4.0-1 [21.0 kB]
          Get:3 http://ftp.debian.org/debian buster/main amd64 libtirpc-common all 1.1.4-0.4 [16.7 kB]
          Get:4 http://ftp.debian.org/debian buster/main amd64 libtirpc3 amd64 1.1.4-0.4 [93.5 kB]
          Get:5 http://ftp.debian.org/debian buster/main amd64 quota amd64 4.04-2+deb10u1 [325 kB]
          Get:6 http://ftp.debian.org/debian buster/main amd64 quotatool amd64 1:1.6.2-5 [21.1 kB]
          debconf: delaying package configuration, since apt-utils is not installed
          Fetched 540 kB in 0s (23.0 MB/s)
          Selecting previously unselected package libnl-3-200:amd64.
          (Reading database ... 
(Reading database ... 5%
(Reading database ... 10%
(Reading database ... 15%
(Reading database ... 20%
(Reading database ... 25%
(Reading database ... 30%
(Reading database ... 35%
(Reading database ... 40%
(Reading database ... 45%
(Reading database ... 50%
(Reading database ... 55%
(Reading database ... 60%
(Reading database ... 65%
(Reading database ... 70%
(Reading database ... 75%
(Reading database ... 80%
(Reading database ... 85%
(Reading database ... 90%
(Reading database ... 95%
(Reading database ... 100%
(Reading database ... 30507 files and directories currently installed.)
          Preparing to unpack .../0-libnl-3-200_3.4.0-1_amd64.deb ...
          Unpacking libnl-3-200:amd64 (3.4.0-1) ...
          Selecting previously unselected package libnl-genl-3-200:amd64.
          Preparing to unpack .../1-libnl-genl-3-200_3.4.0-1_amd64.deb ...
          Unpacking libnl-genl-3-200:amd64 (3.4.0-1) ...
          Selecting previously unselected package libtirpc-common.
          Preparing to unpack .../2-libtirpc-common_1.1.4-0.4_all.deb ...
          Unpacking libtirpc-common (1.1.4-0.4) ...
          Selecting previously unselected package libtirpc3:amd64.
          Preparing to unpack .../3-libtirpc3_1.1.4-0.4_amd64.deb ...
          Unpacking libtirpc3:amd64 (1.1.4-0.4) ...
          Selecting previously unselected package quota.
          Preparing to unpack .../4-quota_4.04-2+deb10u1_amd64.deb ...
          Unpacking quota (4.04-2+deb10u1) ...
          Selecting previously unselected package quotatool.
          Preparing to unpack .../5-quotatool_1%3a1.6.2-5_amd64.deb ...
          Unpacking quotatool (1:1.6.2-5) ...
          Setting up libtirpc-common (1.1.4-0.4) ...
          Setting up quotatool (1:1.6.2-5) ...
          Setting up libnl-3-200:amd64 (3.4.0-1) ...
          Setting up libtirpc3:amd64 (1.1.4-0.4) ...
          Setting up libnl-genl-3-200:amd64 (3.4.0-1) ...
          Setting up quota (4.04-2+deb10u1) ...
          debconf: unable to initialize frontend: Dialog
          debconf: (No usable dialog-like program is installed, so the dialog based frontend cannot be used. at /usr/share/perl5/Debconf/FrontEnd/Dialog.pm line 76.)
          debconf: falling back to frontend: Readline
          Processing triggers for systemd (241-5) ...
          Processing triggers for libc-bin (2.28-10) ...
  exec  | service quota stop
  exec  | cp /etc/fstab /etc/fstab-backup
  exec  | echo "proc  /proc       proc    defaults    0    0
  none  /dev/pts    devpts  rw,gid=5,mode=620    0    0
  none  /run/shm    tmpfs   defaults    0    0
  /dev/ploop13457p1     /     simfs     rw,relatime,usrquota,grpquota     0     1
  proc /proc proc defaults 0 0" > "/etc/fstab"
  exec  | mount -o remount /
          mount: /: permission denied.

  >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
  >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ERROR DETECTED <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
  <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<

  [SKIPPED DUE PREVIOUS ERRORS] exec  | quotacheck -avmug
  [SKIPPED DUE PREVIOUS ERRORS] exec  | service quota start
Habe den Support vom Serveranbieter bereits angeschrieben und nach den Quota Einstellungen gefragt. Mal sehen was er antwortet.
Locked