Installation on old ubuntu version  [SOLVED]

Discussions about the installation of KeyHelp.
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info@eurhosting.net
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Installation on old ubuntu version

Post by info@eurhosting.net »

Any Idea how to install KeyHelp on ubuntu 16?

I am tryng the following, but with no result

wget –no-check-certificate https://install.keyhelp.de/get_keyhelp.php -O install_keyhelp.sh ; bash install_keyhelp.sh ;
wget https://install.keyhelp.de/get_keyhelp.php -O –no-check-certificate install_keyhelp.sh ; bash install_keyhelp.sh ;

I'm running out of options, anyone had the same issue?

I even tried to instal the CA package of course (apt-get install ca-certificates) with no result
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Re: Installation on old ubuntu version

Post by 24unix »

Why don't you just upgrade to a current version of Ubuntu (or even better the original) before?

KH needs a fresh installation else you will have a lot of manual work.
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Re: Installation on old ubuntu version

Post by info@eurhosting.net »

24unix wrote: Sun 26. Jun 2022, 18:42 Why don't you just upgrade to a current version of Ubuntu (or even better the original) before?

KH needs a fresh installation else you will have a lot of manual work.
Customer need ubuntu 16

Running the commandwget without -O will download the file install_keyhelp.sh

But ./install_keyhelp.sh give me
root@borgolab:~# ./install_keyhelp.sh
-bash: ./install_keyhelp.sh: Permission denied
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Re: Installation on old ubuntu version

Post by 24unix »

info@eurhosting.net wrote: Sun 26. Jun 2022, 18:52
24unix wrote: Sun 26. Jun 2022, 18:42 Why don't you just upgrade to a current version of Ubuntu (or even better the original) before?

KH needs a fresh installation else you will have a lot of manual work.
Customer need ubuntu 16
Tell customer to become sane.
info@eurhosting.net wrote: Sun 26. Jun 2022, 18:52
Running the commandwget without -O will download the file install_keyhelp.sh

But ./install_keyhelp.sh give me
root@borgolab:~# ./install_keyhelp.sh
-bash: ./install_keyhelp.sh: Permission denied

Code: Select all

chmod +x install_keyhelp.sh. && ./install_keyhelp.sh

or

Code: Select all

bash install_keyhelp.sh
Last edited by 24unix on Sun 26. Jun 2022, 19:01, edited 2 times in total.
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Tobi
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Re: Installation on old ubuntu version

Post by Tobi »

The installer does not support outdated OS anyway.
The installation will not start.
Gruß,
Tobi


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Re: Installation on old ubuntu version

Post by info@eurhosting.net »

Ok, at the end seems that the installation script that we can download with the installer is the last version only and not downloading the suitable one

Code: Select all

root@borgolab:~# wget https://install.keyhelp.de/get_keyhelp.php --no-check-certificate -O install_keyhelp.sh ; bash install_keyhelp.sh ;
--2022-06-26 18:56:47--  https://install.keyhelp.de/get_keyhelp.php
Resolving install.keyhelp.de (install.keyhelp.de)... 62.141.56.232, 2001:1b60:2:11:913:101:be57:cafe
Connecting to install.keyhelp.de (install.keyhelp.de)|62.141.56.232|:443... connected.
WARNING: cannot verify install.keyhelp.de's certificate, issued by ‘CN=R3,O=Let's Encrypt,C=US’:
  Issued certificate has expired.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/x-sh]
Saving to: ‘install_keyhelp.sh’

install_keyhelp.sh                      [ <=>                                                               ]  17.59K  --.-KB/s    in 0s

2022-06-26 18:56:47 (38.8 MB/s) - ‘install_keyhelp.sh’ saved [18015]

You are about to install KeyHelp.
Running system checks...
ERROR: Unsupported OS
root@borgolab:~#
So the question persist, how to install old keyhelp version if a customer need an old OS version?
Anyone got the same issue?
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Re: Installation on old ubuntu version

Post by 24unix »

info@eurhosting.net wrote: Sun 26. Jun 2022, 18:58 Ok, at the end seems that the installation script that we can download with the installer is the last version only and not downloading the suitable one

Code: Select all

root@borgolab:~# wget https://install.keyhelp.de/get_keyhelp.php --no-check-certificate -O install_keyhelp.sh ; bash install_keyhelp.sh ;
--2022-06-26 18:56:47--  https://install.keyhelp.de/get_keyhelp.php
Resolving install.keyhelp.de (install.keyhelp.de)... 62.141.56.232, 2001:1b60:2:11:913:101:be57:cafe
Connecting to install.keyhelp.de (install.keyhelp.de)|62.141.56.232|:443... connected.
WARNING: cannot verify install.keyhelp.de's certificate, issued by ‘CN=R3,O=Let's Encrypt,C=US’:
  Issued certificate has expired.
HTTP request sent, awaiting response... 200 OK
Length: unspecified [text/x-sh]
Saving to: ‘install_keyhelp.sh’

install_keyhelp.sh                      [ <=>                                                               ]  17.59K  --.-KB/s    in 0s

2022-06-26 18:56:47 (38.8 MB/s) - ‘install_keyhelp.sh’ saved [18015]

You are about to install KeyHelp.
Running system checks...
ERROR: Unsupported OS
root@borgolab:~#
So the question persist, how to install old keyhelp version if a customer need an old OS version?
Anyone got the same issue?
Why does the customer need that outdated version?
mfg Micha
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Re: Installation on old ubuntu version

Post by Tobi »

info@eurhosting.net wrote: Sun 26. Jun 2022, 18:58


So the question persist, how to install old keyhelp version if a customer need an old OS version?
Anyone got the same issue?
KeyHelp itself relies on actual software components which were not available in earlier Versions.

This is not an issue, this is a feature!
Gruß,
Tobi


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Re: Installation on old ubuntu version

Post by info@eurhosting.net »

Why does the customer need that outdated version?
I do not see the reason to question customer need, we discuss it already with him and he did not accept a new OS version, so the need is Ubuntu 16, full stop.
Is your habit to questioning with your customers? Mine will simply move to a different supplier if after discussion I will insist to bug them...
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Re: Installation on old ubuntu version

Post by info@eurhosting.net »

Tobi wrote: Sun 26. Jun 2022, 19:04
info@eurhosting.net wrote: Sun 26. Jun 2022, 18:58


So the question persist, how to install old keyhelp version if a customer need an old OS version?
Anyone got the same issue?
KeyHelp itself relies on actual software components which were not available in earlier Versions.

This is not an issue, this is a feature!
I acn not belive there is no "old version repo"
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Re: Installation on old ubuntu version

Post by Jolinar »

info@eurhosting.net wrote: Sun 26. Jun 2022, 19:18 I do not see the reason to question customer need, we discuss it already with him and he did not accept a new OS version, so the need is Ubuntu 16, full stop.
An outdated system is a security risk, full stop.
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Re: Installation on old ubuntu version

Post by 24unix »

info@eurhosting.net wrote: Sun 26. Jun 2022, 19:18
Why does the customer need that outdated version?
I do not see the reason to question customer need, we discuss it already with him and he did not accept a new OS version, so the need is Ubuntu 16, full stop.
Is your habit to questioning with your customers? Mine will simply move to a different supplier if after discussion I will insist to bug them...
OK, then KH is no option. Full stop.

And, yes, most of my customers have little knowledge of technology, so I ask when they have silly wishes, most of the time the is a better solution.
mfg Micha
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Re: Installation on old ubuntu version

Post by info@eurhosting.net »

24unix wrote: Sun 26. Jun 2022, 19:28
info@eurhosting.net wrote: Sun 26. Jun 2022, 19:18
Why does the customer need that outdated version?
I do not see the reason to question customer need, we discuss it already with him and he did not accept a new OS version, so the need is Ubuntu 16, full stop.
Is your habit to questioning with your customers? Mine will simply move to a different supplier if after discussion I will insist to bug them...
OK, then KH is no option. Full stop.

And, yes, most of my customers have little knowledge of technology, so I ask when they have silly wishes, most of the time the is a better solution.
If they doesn't want to pay the framework update I can not force them, not all customers accept a budget modification, unfortunately
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Re: Installation on old ubuntu version

Post by info@eurhosting.net »

Jolinar wrote: Sun 26. Jun 2022, 19:28
info@eurhosting.net wrote: Sun 26. Jun 2022, 19:18 I do not see the reason to question customer need, we discuss it already with him and he did not accept a new OS version, so the need is Ubuntu 16, full stop.
An outdated system is a security risk, full stop.
Happy to know that your customer pay without questioning, really :)
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Re: Installation on old ubuntu version

Post by 24unix »

info@eurhosting.net wrote: Sun 26. Jun 2022, 19:34
24unix wrote: Sun 26. Jun 2022, 19:28
info@eurhosting.net wrote: Sun 26. Jun 2022, 19:18

I do not see the reason to question customer need, we discuss it already with him and he did not accept a new OS version, so the need is Ubuntu 16, full stop.
Is your habit to questioning with your customers? Mine will simply move to a different supplier if after discussion I will insist to bug them...
OK, then KH is no option. Full stop.

And, yes, most of my customers have little knowledge of technology, so I ask when they have silly wishes, most of the time the is a better solution.
If they doesn't want to pay the framework update I can not force them, not all customers accept a budget modification, unfortunately
Which framework update?

You did not say why the customer needs old Ubuntu.
Just that he wants to have it.

If you could give reasons one could argue about.

E.g. Hardware X is only certified with that specific Ubuntu. Then one could think about a solution.
mfg Micha
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