Hi,
i have updated the php version from 7.4 to 8.1 on my ubuntu server (could not do that via keyhelp) and now it seems the schedule tasks are not running anymore.
i checked in "Maintenance Intervals", the first tasks which is "Processing of tasks" is not running since my php update.
to note, my current "Default PHP version of the operating system" which is shown by keyhelp is still 7.4.3
Ubuntu 20.04.4 LTS
Keyhelp version 22.1.1 (Build 2690)
waiting for an answer
many thanks in advance
Processing of tasks [SOLVED]
Re: Processing of tasks [SOLVED]
Hello,
you have seen this message? Especially the second paragraph?
You have to revert your changes and never touch the system OS default PHP version.
KeyHelp offers additional PHP-Interpreters, see the screenshot, where to find them.
But background tasks run with the command "php". And there you have configured it should use PHP 8.1, instead of the default PHP 7.4.
Try this command, to see what I mean.
you have seen this message? Especially the second paragraph?
You have to revert your changes and never touch the system OS default PHP version.
KeyHelp offers additional PHP-Interpreters, see the screenshot, where to find them.
Yes, as the KeyHelp UI luckily for you still is configured to runs with PHP 7.4 on your system.to note, my current "Default PHP version of the operating system" which is shown by keyhelp is still 7.4.3
But background tasks run with the command "php". And there you have configured it should use PHP 8.1, instead of the default PHP 7.4.
Try this command, to see what I mean.
Code: Select all
php -v
Mit freundlichen Grüßen / Best regards
Alexander Mahr
**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
Alexander Mahr
**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
Re: Processing of tasks
I missed the information provided on your screenshot, probably i closed it on the past.
yeah my system php version is now 8.1 and the keyhelp UI is still using php 7.4
the problem was, via Keyhelp UI i was not able to install php 8.1, even i could not install php 8.0 which was shown in the keyhelp.
now i have to find out how to revert my operating system php version (or downgrade) and try another solution to use php 8.1
any suggestion will be appreciated.
thanks anyway.
yeah my system php version is now 8.1 and the keyhelp UI is still using php 7.4
the problem was, via Keyhelp UI i was not able to install php 8.1, even i could not install php 8.0 which was shown in the keyhelp.
now i have to find out how to revert my operating system php version (or downgrade) and try another solution to use php 8.1
any suggestion will be appreciated.
thanks anyway.
Re: Processing of tasks
To help, additional information are required, logs, error messages etc.the problem was, via Keyhelp UI i was not able to install php 8.1, even i could not install php 8.0 which was shown in the keyhelp.
Mit freundlichen Grüßen / Best regards
Alexander Mahr
**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
Alexander Mahr
**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
Re: Processing of tasks
Hi Alexander,
thanks, i could manage to switch os php version back to 7.4 and now i have both versions, the newest one i use for the specific domain.
and old one (7.4) for the keyhelp, now keyhelp tasks are working.
thanks again.
thanks, i could manage to switch os php version back to 7.4 and now i have both versions, the newest one i use for the specific domain.
and old one (7.4) for the keyhelp, now keyhelp tasks are working.
thanks again.