Upload Failed via FM

Discussions about the usage of KeyHelp.
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martins
Posts: 30
Joined: Mon 18. Nov 2019, 13:32

Upload Failed via FM

Post by martins »

Dear devs,

I recently upload a zip file with the size approx. ~30MB. Just about 1 minute, the panel suddenly unreachable and gave me the error message 'This site can’t be reached'. When I refresh the page, it shows me the login page instead.
Btw, I already set up the max. upload file up to 100MB.

Thanks in advance,
tcht
Posts: 3
Joined: Sun 8. Oct 2023, 15:56

Re: Upload Failed via FM

Post by tcht »

I have the same problem!

Running KH in the latest version with Ubuntu 20, 22 and Debian 12...

Fodos have the same problem.... VERY SLOW!
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Tobi
Community Moderator
Posts: 2812
Joined: Thu 5. Jan 2017, 13:24

Re: Upload Failed via FM

Post by Tobi »

Please make a tracert / traceroute and post the result here.
Gruß,
Tobi


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Florian
Keyweb AG
Posts: 1243
Joined: Wed 20. Jan 2016, 02:28

Re: Upload Failed via FM

Post by Florian »

Hallo,

you should check the Apache Error Log under /var/log/apache2 and /var/log/apache2/keyhelp Also check the PHP-FPM Log under /var/log/phpX.X-fpm.log
Mit freundlichen Grüßen / Best regards
Florian Cheno

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Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
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tcht
Posts: 3
Joined: Sun 8. Oct 2023, 15:56

Re: Upload Failed via FM

Post by tcht »

Florian wrote: Fri 13. Oct 2023, 10:35 Hallo,

you should check the Apache Error Log under /var/log/apache2 and /var/log/apache2/keyhelp Also check the PHP-FPM Log under /var/log/phpX.X-fpm.log
No errors, no failure records, etc...

It's simply too slow, and I can't play anything on it...
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Florian
Keyweb AG
Posts: 1243
Joined: Wed 20. Jan 2016, 02:28

Re: Upload Failed via FM

Post by Florian »

tcht wrote: Fri 13. Oct 2023, 16:30
Florian wrote: Fri 13. Oct 2023, 10:35 Hallo,

you should check the Apache Error Log under /var/log/apache2 and /var/log/apache2/keyhelp Also check the PHP-FPM Log under /var/log/phpX.X-fpm.log
No errors, no failure records, etc...

It's simply too slow, and I can't play anything on it...
Sorry but your Thread is here: viewtopic.php?t=12721
Mit freundlichen Grüßen / Best regards
Florian Cheno

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
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