SSL for hostname/server control panel

Discussions about the usage of KeyHelp.
Post Reply
Chalipa
Posts: 18
Joined: Sun 19. Mar 2023, 04:03

SSL for hostname/server control panel

Post by Chalipa »

Hi,

Even though I have the following set for "Secure server services" i'm still getting SSL error while i try to access my control panel

Screenshot: https://jumpshare.com/v/uwvSYharOv78HGrutss1


What could be wrong here?
User avatar
Jolinar
Community Moderator
Posts: 3559
Joined: Sat 30. Jan 2016, 07:11
Location: Weimar (Thüringen)
Contact:

Re: SSL for hostname/server control panel

Post by Jolinar »

Logfile entries? Error messages?

More Input please!
Wenn jemand inkompetent ist, dann kann er nicht wissen, daß er inkompetent ist. (David Dunning)

Data Collector für Community Support
___
Ich verwende zwei verschiedene Schriftfarben in meinen Beiträgen /
I use two different font colors in my posts:
  • In dieser Farbe schreibe ich als Moderator und gebe moderative Hinweise oder begründe moderative Eingriffe /
    In this color, I write as a moderator and provide moderative guidance or justify moderative interventions
  • In dieser Farbe schreibe ich als Community Mitglied und teile meine private Meinung und persönlichen Ansichten mit /
    In this color, I write as a community member and share my personal opinions and views
Chalipa
Posts: 18
Joined: Sun 19. Mar 2023, 04:03

Re: SSL for hostname/server control panel

Post by Chalipa »

Jolinar wrote: Mon 29. May 2023, 11:06 Logfile entries? Error messages?

More Input please!
Where are the logfiles stored in keyhelp?
User avatar
Florian
Keyweb AG
Posts: 1243
Joined: Wed 20. Jan 2016, 02:28

Re: SSL for hostname/server control panel

Post by Florian »

Hallo,

is the hostname pointing to the correct IPs?
Mit freundlichen Grüßen / Best regards
Florian Cheno

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
Chalipa
Posts: 18
Joined: Sun 19. Mar 2023, 04:03

Re: SSL for hostname/server control panel

Post by Chalipa »

Florian wrote: Tue 30. May 2023, 10:15 Hallo,

is the hostname pointing to the correct IPs?

Hi,

Yes, the hostname is pointed properly.
User avatar
Florian
Keyweb AG
Posts: 1243
Joined: Wed 20. Jan 2016, 02:28

Re: SSL for hostname/server control panel

Post by Florian »

Hello,

then have a look into System Status -> Event Logs, and Logs -> Maintenance of SSL/TLS certificates
Mit freundlichen Grüßen / Best regards
Florian Cheno

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
Chalipa
Posts: 18
Joined: Sun 19. Mar 2023, 04:03

Re: SSL for hostname/server control panel

Post by Chalipa »

Florian wrote: Tue 30. May 2023, 15:55 Hello,

then have a look into System Status -> Event Logs, and Logs -> Maintenance of SSL/TLS certificates

Hi again,

Thank you for replying, my DNS is hosted by Cloudflare and it's pointed correctly to the IP of the server the Cloudflare proxy is off as well using DNS ONLY.



I can load the control panel with ssl error notice in the browser.

But in Keyhelp I get the following error: https://jumpshare.com/v/paG6Cs6p78BwPVmkeZ0g
User avatar
Florian
Keyweb AG
Posts: 1243
Joined: Wed 20. Jan 2016, 02:28

Re: SSL for hostname/server control panel

Post by Florian »

Go to the SSH console and check that the server can resolve its hostname correctly
Mit freundlichen Grüßen / Best regards
Florian Cheno

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
Chalipa
Posts: 18
Joined: Sun 19. Mar 2023, 04:03

Re: SSL for hostname/server control panel

Post by Chalipa »

Florian wrote: Tue 30. May 2023, 16:40 Go to the SSH console and check that the server can resolve its hostname correctly

Code: Select all

root@storage:~# ping storage.domain.com
PING storage.domain.com (10.1.1.233) 56(84) bytes of data.

somehow the hostname is pinging from 10.1.1.233
User avatar
Florian
Keyweb AG
Posts: 1243
Joined: Wed 20. Jan 2016, 02:28

Re: SSL for hostname/server control panel

Post by Florian »

Check the entries in /etc/hosts
Mit freundlichen Grüßen / Best regards
Florian Cheno

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
Post Reply