Update from Debian 10

[prune]

Do I have to do it from 10 to 11 then 11 to 12 or can I do it from 10 to 12?

Also why keyhelp no longer displays how much storage my vps has? The file manager is also missing. I am logged in as admin. Thank you.

[prune]

Ok it seems admin does not have file manager, only the user has file manager in left pane for his own domains.

Admin has no access to files of user accounts directly? You need to login as user first.

[pandinusimperator]

Do I have to do it from 10 to 11 then 11 to 12 or can I do it from 10 to 12?

Also why keyhelp no longer displays how much storage my vps has? The file manager is also missing. I am logged in as admin. Thank you.

You have to update your system step by step, from 10 to 11, then to 12. Use the scripts provided here:
https://www.keyweb.de/en/support/learn- ... s-upgrades

Ok it seems admin does not have file manager, only the user has file manager in left pane for his own domains.

Admin has no access to files of user accounts directly? You need to login as user first.

Yes, you have to switch to the user, it's as simple as clicking on the username. You don't have to log out and in again.