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Problem with info email and spam

Posted: Tue 15. Apr 2025, 08:23
by andreaslindgren
Hi

During the past months I have noticed that I and my customers have had problems with info addresses. They are more often than other addresses marked as spam. Should I stop using info addresses and move to something else?

I have also noticed that the amount of spam has increased after I moved to Keyhelp. Don´t get me wrong. I really like Keyhelp but I still have some problem with the amount of spam.

I have tried to add this to the Blacklist and whitelist but with wery little difference.

Blacklist | DNS entries:
bl.spamhaus.org
b.barracudacentral.org

Whitelist | DNS entries
list.dnswl.org

Do you have any recommendations on how to solv this two issues?

Re: Problem with info email and spam

Posted: Tue 15. Apr 2025, 10:13
by Florian
Hallo,
They are more often than other addresses marked as spam
Does this mean the mail are makred as spam?

Re: Problem with info email and spam

Posted: Tue 15. Apr 2025, 10:33
by andreaslindgren
Yes thats correct.

But it seems that it only applies to outlook and gmail.