Migration Tools
Posted: Tue 24. Mar 2026, 03:41
Hi all ,
I used Migration Tool to import some domains from a Plesk server with success, no problem at all.
Now I want to move some domains from KeyhelpPro to KeyhelpPro servers. Starts it's ok, but just before migration I'm getting this error msg "Unable to read password hashs from source keyhelp server. Please make sure that the option "Use password hashes" (KeyHelp->Configuration->API->options) is enabled". API are enabled , SSH with keys , no IP filter (as it's just for this move) . One of the 2 servers is from Keyweb.de.
I used Migration Tool to import some domains from a Plesk server with success, no problem at all.
Now I want to move some domains from KeyhelpPro to KeyhelpPro servers. Starts it's ok, but just before migration I'm getting this error msg "Unable to read password hashs from source keyhelp server. Please make sure that the option "Use password hashes" (KeyHelp->Configuration->API->options) is enabled". API are enabled , SSH with keys , no IP filter (as it's just for this move) . One of the 2 servers is from Keyweb.de.