Viruses are not being deleted/quarantined.

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saviorhost
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Joined: Sun 11. Jan 2026, 13:51
Location: Turkiye
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Viruses are not being deleted/quarantined.

Post by saviorhost »

I'm sure the problem is caused by KeyHelp
(For example: Yes/No (Problems unrelated to KeyHelp belong to the Off-Topic forum))

Server operating system + version
(For example: Ubuntu 20.04)
Ubuntu 22.04
Server virtualization technology used
(For example: none, OpenVZ, KVM, XEN, etc.)
No virtualization.

KeyHelp version + build number

(For example: 22.0 - Build 2366)
26.0 (Build 3618)

Problem description / error messages
Viruses uploaded via FTP are not being deleted/quarantined

Expected result
Quarantine/delete

Actual result

No action is taken.

Rebuild steps

Additional information

(For example: recent changes made on the server, excerpts from log files (/var/log/*, /var/log/keyhelp/php-error.log, etc.))

.
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