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Errors during installation - all related to amavisd-new
Posted: Thu 30. Nov 2017, 13:13
by silenzium
Perhaps this is related to
viewtopic.php?f=4&t=115&p=501&hilit=Err ... d+new#p501 but since the question is about Debian 8.5 and I have Debian 9 I better start a new thread before trying the advices from there.
I installed on a fresh Debian 9 minimal Hetzner but encountered the following errors:
When I look into the install error logs there are 10 occurrences of "ERROR DETECTED" and the lines before are always:
Code: Select all
Errors were encountered while processing:
amavisd-new
E: Sub-process /usr/bin/dpkg returned an error code (1)
I also can't access the panel, I get an error
in the browser.
Any help would be greatly appreciated.
Tell me if you need detailed logs or something.
Thanks!
Re: Errors during installation - all related to amavisd-new
Posted: Thu 30. Nov 2017, 14:09
by Martin
Hello,
you should check /var/log/keyhelp/install.log for the first error. Most likely there is a package installation which can not be satisfied (custom sources.list oder default debian one?) and so other package installations afterwards fails too.
Re: Errors during installation - all related to amavisd-new
Posted: Thu 30. Nov 2017, 14:23
by silenzium
Thanks for your answer.
The first error is indeed where the amavisd-new is installed:
Code: Select all
Setting up amavisd-new (1:2.10.1-4) ...
Creating/updating amavis user account...
Job for amavis.service failed because the control process exited with error code.
See "systemctl status amavis.service" and "journalctl -xe" for details.
invoke-rc.d: initscript amavis, action "start" failed.
[0;1;31m●[0m amavis.service - LSB: Starts amavisd-new mailfilter
Loaded: loaded (/etc/init.d/amavis; generated; vendor preset: enabled)
Active: [0;1;31mfailed[0m (Result: exit-code) since Thu 2017-11-30 12:28:25 CET; 7ms ago
Docs: man:systemd-sysv-generator(8)
Process: 11816 ExecStart=/etc/init.d/amavis start [0;1;31m(code=exited, status=1/FAILURE)[0m
Nov 30 12:28:25 Debian-92-stretch-64-minimal amavis[11816]: Starting amavisd:…en
Nov 30 12:28:25 Debian-92-stretch-64-minimal amavis[11816]: a fully qualifi…h.
Nov 30 12:28:25 Debian-92-stretch-64-minimal amavis[11816]: You must explic…me
Nov 30 12:28:25 Debian-92-stretch-64-minimal amavis[11816]: in /etc/amavis/…'s
Nov 30 12:28:25 Debian-92-stretch-64-minimal amavis[11816]: network name!
Nov 30 12:28:25 Debian-92-stretch-64-minimal amavis[11816]: (failed).
Nov 30 12:28:25 Debian-92-stretch-64-minimal systemd[1]: [0;1;39mamavis.service: Cont…=1[0m
Nov 30 12:28:25 Debian-92-stretch-64-minimal systemd[1]: [0;1;31mFailed to start LSB:…r.[0m
Nov 30 12:28:25 Debian-92-stretch-64-minimal systemd[1]: [0;1;39mamavis.service: Unit…e.[0m
Nov 30 12:28:25 Debian-92-stretch-64-minimal systemd[1]: [0;1;39mamavis.service: Fail…'.[0m
Hint: Some lines were ellipsized, use -l to show in full.
dpkg: error processing package amavisd-new (--configure):
subprocess installed post-installation script returned error exit status 1
Processing triggers for libc-bin (2.24-11+deb9u1) ...
Processing triggers for systemd (232-25+deb9u1) ...
Errors were encountered while processing:
amavisd-new
E: Sub-process /usr/bin/dpkg returned an error code (1)
>>>>>>>>>>>>>>>>>>>>>>
!!! ERROR DETECTED !!!
<<<<<<<<<<<<<<<<<<<<<<
[SKIPPED DUE PREVIOUS ERRORS] exec | mkdir -p -m 0755 /var/spool/spamassassin/
[SKIPPED DUE PREVIOUS ERRORS] exec | chown amavis:amavis /var/spool/spamassassin/
The sources.list is the default of Hetzner:
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deb http://mirror.hetzner.de/debian/packages stretch main contrib non-free
deb http://mirror.hetzner.de/debian/security stretch/updates main contrib non-free
deb http://mirror.hetzner.de/debian/packages stretch-updates main contrib non-free
deb http://ftp.de.debian.org/debian/ stretch main non-free contrib
deb http://security.debian.org/debian-security stretch/updates main contrib non-free
# stretch-updates, previously known as 'volatile'
deb http://ftp.de.debian.org/debian/ stretch-updates main contrib non-free
Should I try to install the package from another mirror or change the sources.list and then rerun the KeyHelp installer? What would you suggest?
Thanks!
Re: Errors during installation - all related to amavisd-new
Posted: Thu 30. Nov 2017, 14:26
by Martin
Hello,
accroding to the first error, amavis install fails because your system did not have a FQDN:
Nov 30 12:28:25 Debian-92-stretch-64-minimal amavis[11816]: Starting amavisd:…en
Nov 30 12:28:25 Debian-92-stretch-64-minimal amavis[11816]: a fully qualifi…h.
Nov 30 12:28:25 Debian-92-stretch-64-minimal amavis[11816]: You must explic…me
Nov 30 12:28:25 Debian-92-stretch-64-minimal amavis[11816]: in /etc/amavis/…'s
Nov 30 12:28:25 Debian-92-stretch-64-minimal amavis[11816]: network name!
Re: Errors during installation - all related to amavisd-new [SOLVED]
Posted: Thu 30. Nov 2017, 15:02
by silenzium
Thank you, setting the FQDN in /etc/hostname and /etc/mailname and /etc/hosts did it.
Rerun the installer and now everything is [OKAY]!
Props for the support!
Best, silenzium