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PHPMyAdmin not working from DB page

Posted: Wed 22. Apr 2020, 22:06
by chaiavi
Hi,

PHPMyAdmin works from the tools menu

But when I go to the list DBs and click on the little DB icon it doesn't work
I get to a bad page of "The site can't be reached"



Where do I configure this one ?

Re: PHPMyAdmin not working from DB page

Posted: Wed 22. Apr 2020, 23:03
by george
Check that it's set up ok:
Admin Panel Menu > SETTINGS > Configuration / Database administration
Settings:
Database administration client is enabled : Yes
Database administration client : phpMyAdmin 4.9.4
Access URL : https://host.domain.com/db-administration/

Re: PHPMyAdmin not working from DB page

Posted: Thu 23. Apr 2020, 07:40
by chaiavi
Yes, it is enabled

And actually it does work from the Tools->phpMyAdmin menu

But I want it also to work from the databases page - attaching screenshots

Re: PHPMyAdmin not working from DB page

Posted: Thu 23. Apr 2020, 09:33
by v3ng
Did you configure a FQDN for your server?
It might be a virtual host so you probably have to use a domain in order to access phpmyadmin

Re: PHPMyAdmin not working from DB page

Posted: Thu 23. Apr 2020, 09:45
by chaiavi
Just to be sure I understand you.

I have a VPS (Amazon lightsail)
I have a static IP Amazon gave me which is attached to the VPS

You say that I need to buy a domain for the KeyHelp panel itself ?
What will I gain by that ?


I have nothing against it, I just don't understand enough, kind of a newbie...

Re: PHPMyAdmin not working from DB page  [SOLVED]

Posted: Thu 23. Apr 2020, 09:55
by v3ng
Keyhelp doesn't make sense without a domain.

You can only access the customer accounts via domain, so I'd recommend to just get a cheap domain and use it for your server.

Re: PHPMyAdmin not working from DB page

Posted: Thu 23. Apr 2020, 10:14
by chaiavi
Thank you


I bought a domain and now the panel uses it

That solved the problem, I can now access the phpMyAdmin from the DB page



Thank you all!