Hi, My server runs on server1.[main domain].com I have a [second domain].com and an mail.[second domain].com in Cloudflare. However, I want to issue a lets encrypt to mail.[second domain].com in Keyhelp to allow users to use mail.[second domain].com Is that possible? Unless I make use of server1 ...

Hi, I have resolved this by making a backup of keyhelp database, the run the install script and restore the keyhelp database, all was good.

Thank you!

cat /var/log/apache2/*.log [Fri Sep 12 00:00:01.231084 2025] [ssl:error] [pid 696239:tid 140615250999168] AH02604: Unable to configure certificate webmail:443:0 for stapling [Fri Sep 12 00:00:01.237883 2025] [mpm_event:notice] [pid 696239:tid 140615250999168] AH00489: Apache/2.4.52 (Ubuntu) mod ...

hi Florian, I included that myself before running the command. Still no luck, sorry about that. Is there a log for apache perhaps? I might have to format and start from scratch. Thanks! root@server1:/etc# sudo apt-get install php php-cli php-fpm php-curl php-gd imagemagick php-imagick php-mail-mime ...

Hi Alexander, I have now removed all php versions. root@server1:/etc# which php8.1 root@server1:/etc# which php8.2 root@server1:/etc# which php8.3 /usr/bin/php8.3 root@server1:/etc# which php8.4 Then the server1.xxxxxx.com page was showing a 503 error. I then regenerated the config using toolbox and ...

just to add that my php cli is 8.2, not sure that makes any difference php -v PHP 8.2.29 (cli) (built: Jul 3 2025 13:08:18) (NTS) Copyright (c) The PHP Group Zend Engine v4.2.29, Copyright (c) Zend Technologies with the ionCube PHP Loader v14.4.1, Copyright (c) 2002-2025, by ionCube Ltd. with Zend ...

Hello, please have a look into /var/log/keyhelp/php-error.log. thanks for the quick reply, in /var/log/keyhelp/php-error.log I see: [12-Sep-2025 08:16:07 UTC] PHP Warning: file_put_contents(/etc/php/8.2/fpm/keyhelp_pool/website1.conf): Failed to open stream: No such file or directory in /home ...

I have updated from Ubuntu 20 to 22 then 24. All websites are loading just fine. What I have tried and still didn't resolve the issue: - using KeyHelp toolbox and choosing Rewrite KeyHelp configuration - using KeyHelp toolbox and choosing all maintenance tasks - checked all logs in /var/log/apache2 ...

Hi, I have updated a server today that didn't had php 8.1 installed, only php 7.4 and 8.2. After the first upgrade from Ubuntu 20 to 22 I could not proceed because the server didn't had php8.1 installed. I think that the upgrade_operating_system.sh failed to check that before allowing the upgrade to ...

Found it

viewtopic.php?t=12116

Hi, I'm running Keyhelp 25.0, and I'm trying to upgrade from Ubuntu 22 to 24 using wget --no-check-certificate https://install.keyhelp.de/scripts/upgrade_operating_system.sh -O upgrade_operating_system.sh && bash upgrade_operating_system.sh How can I update Keyhelp from 25.0 to 25.2 manually either ...

I'm trying to setup the Backup Remote Configuration (new backup management) and receiving the following error: Failed to connect to repository storage. ERROR : Attempt 1/1 failed with 1 errors and: failed to touch (create): Put mkParentDir failed: mkdir "/volume1" failed: permission denied Failed to ...

I can't see to make FTPS to work. I have tried Explicit Mode and different FTP clients without success. syslog doesn't have anything that can help. Is there anything I can try to pinpoint the issue? Thanks /var/log/proftpd/tls.log 2022-01-28 08:55:15,493 mod_tls/2.7[1017941]: TLS/TLS-C requested ...

Hi,

cPanel allows you to forward an email to a program (a PHP script for example).

https://www.a2hosting.co.uk/kb/cpanel/c ... cript-file

Is there such function in Keyhelp?

Thanks

Hi,

Is it possible to rename a user?

The field is greyed out when you go to User Administration -> Edit a user.

Thanks