Possible issue with update 20.3.1 -> 20.3.2: "The control panel is currently being updated."
Posted: Wed 3. Feb 2021, 09:55
If instead of the login area you read the message "The control panel is currently being updated." for a longer period of time, this may be due to a previous maintenance run "Update PHP interpreter / repo-update" from January 23rd hanging and still being executed.
On 99% of servers the update runs smoothlyy, on the remaining 1% the job hangs and prevents the panel update from continuing to run.
I'm currently investigating the reason for this, respectively implementing precautions for KeyHelp 21.0 to work around the problem.
The solution:
1.) Get the process ID of the hanging job
You will then receive a process ID. E.g. 12345
2.) Kill the hanging process (instead of 12345 insert the corresponding process ID)
=> Done
The panel update will now resume automatically and the message "The control panel is currently being updated." disappears.
On 99% of servers the update runs smoothlyy, on the remaining 1% the job hangs and prevents the panel update from continuing to run.
I'm currently investigating the reason for this, respectively implementing precautions for KeyHelp 21.0 to work around the problem.
The solution:
1.) Get the process ID of the hanging job
Code: Select all
cat /home/keyhelp/.lock/repo-update.lock2.) Kill the hanging process (instead of 12345 insert the corresponding process ID)
Code: Select all
kill 12345=> Done
The panel update will now resume automatically and the message "The control panel is currently being updated." disappears.