For the next time
1) Have a look, what job is blocking the update:
Code: Select all
tail /var/log/keyhelp/cronjob/panel-update.log
(it is very likely, that the virus scan is still running)
You might see something like this:
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[09-Feb-2024 09:54:52] INFO | cronjob "avscan" still running
[09-Feb-2024 09:54:52] INFO | sleeping till next check...
[09-Feb-2024 09:55:22] INFO | cronjob "avscan" still running
[09-Feb-2024 09:55:22] INFO | sleeping till next check...
2) Now either wait until the running job is done or kill the blocking process.
If it is just the anti-virus scan, it is no problem to kill it. If an other job is running, than you probably would like to wait.
3) If you have decided to kill the blocking job, head to
and have a look into the file with the matching name of the job you want to kill (very likly avscan.lock). Inside the file, you will see the process ID.
4) Kill the process with the command:
5) You will now see that the panel update starts and /var/log/keyhelp/cronjob/panel-update.log is filled with update-related logs.
After a few minutes, the update is complete.
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In your case, as you have rebootet the server, just calling
should be enough, or waiting until the next sheduled update check around 03:00 - 04:00 o'clock.
Mit freundlichen Grüßen / Best regards
Alexander Mahr
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