Setting SPF and DKIM to service mails

[Chalipa]

Hi,

I have set "Email Addresses of Server Domain" to my gmail account.


But it's going to the spam folder because there is no SPF and DKIM set.

Screenshot attached.


I'd appreciate it if someone could help me resolve this problem.

[otto58]

A SPF Record will help (SPF or DKIM).
https://easydmarc.com/tools/spf-record-generator

[Chalipa]

server.domain1.com is the server hostname and domain1.com is hosted in another server with proper spf and dkim set.


That's why I cannot set dkim/spf for root@server.domain1.com

[Tobi]

You need to set the records not only for domain.com but also for server.domain.com.

Every subdomain can have its own SPF-record.

[Chalipa]

You need to set the records not only for domain.com but also for server.domain.com.

Every subdomain can have its own SPF-record.

How can this be done in keyhelp panel?

[Henning]

You have to set dkim correctly. Have a look at my screenshot and the settings I made for the specific domain. My panel domain is for example zeus.henit.de. I also have web content and mail traffic for henit.de. So you need two dkim entries.

[Chalipa]

You have to set dkim correctly. Have a look at my screenshot and the settings I made for the specific domain. My panel domain is for example zeus.henit.de. I also have web content and mail traffic for henit.de. So you need two dkim entries.Bildschirmfoto 2024-10-06 um 20.12.20.png

You have henit.de hosted on zeus.henit.de server and you can easily set proper records.

In my case say, my vps running keyhelp is zeus.henit.de but the domain henit.de itself is not hosted in the same server zeus.henit.de. It's on another server. That's why I cannot set proper records for email root@zeus.henit.de in the server running keyhelp.

[Henning]

Good morning,

can you please show us your ns entries?