hostname ssl error

General discussions around KeyHelp.
Post Reply
saviorhost
Posts: 21
Joined: Sun 11. Jan 2026, 13:51

hostname ssl error

Post by saviorhost »

I tried installing SSL via keyhelp-toolbox and received the following error. I disabled IPv6, but now it won't update at all.

Certificate name: lin.saviorhost.com (Let's Encrypt)

Verification ended with an error.
Details: 2a02:c206:2:6456::1: Fetching https://lin.saviorhost.com/.well-known/ ... TeWO0SbEqw: Error getting validation data
Type: urn:ietf:params:acme:error:connection
Full response: {"type":"http-01","url":"https:\/\/acme-v02.api.letsencrypt.org\/acme\/chall\/3075332666\/660647929506\/mg1rcA","status":"invalid","validated":"2026-02-18T13:41:58Z","error":{"type":"urn:ietf:params:acme:error:connection","detail":"2a02:c206:2:6456::1: Fetching https:\/\/lin.saviorhost.com\/.well-known\/acme-challenge\/uht9cGhKqlmuM3I2yXAxMWvqZksRRU92RTeWO0SbEqw: Error getting validation data","status":400},"token":"uht9cGhKqlmuM3I2yXAxMWvqZksRRU92RTeWO0SbEqw","validationRecord":[{"url":"http:\/\/lin.saviorhost.com\/.well-known\/acme-challenge\/uht9cGhKqlmuM3I2yXAxMWvqZksRRU92RTeWO0SbEqw","hostname":"lin.saviorhost.com","port":"80","addressesResolved":["2a02:c206:2:6456::1","173.212.223.106"],"addressUsed":"2a02:c206:2:6456::1"},{"url":"http:\/\/lin.saviorhost.com\/.well-known\/acme-challenge\/uht9cGhKqlmuM3I2yXAxMWvqZksRRU92RTeWO0SbEqw","hostname":"lin.saviorhost.com","port":"80","addressesResolved":["2a02:c206:2:6456::1","173.212.223.106"],"addressUsed":"173.212.223.106"},{"url":"https:\/\/lin.saviorhost.com\/.well-known\/acme-challenge\/uht9cGhKqlmuM3I2yXAxMWvqZksRRU92RTeWO0SbEqw","hostname":"lin.saviorhost.com","port":"443","addressesResolved":["2a02:c206:2:6456::1","173.212.223.106"],"addressUsed":"2a02:c206:2:6456::1"}]}
------------------------------------
User avatar
Florian
Keyweb AG
Posts: 1863
Joined: Wed 20. Jan 2016, 02:28

Re: hostname ssl error

Post by Florian »

Hello,

Let's Encrypt still gets the IPv6 via DNS. You have to wait until the DNS update is done worldwide
Mit freundlichen Grüßen / Best regards
Florian Cheno

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
saviorhost
Posts: 21
Joined: Sun 11. Jan 2026, 13:51

Re: hostname ssl error

Post by saviorhost »

Florian wrote: Wed 18. Feb 2026, 15:11 Hello,

Let's Encrypt still gets the IPv6 via DNS. You have to wait until the DNS update is done worldwide
Thank you. I'll wait.
saviorhost
Posts: 21
Joined: Sun 11. Jan 2026, 13:51

Re: hostname ssl error

Post by saviorhost »

Florian wrote: Wed 18. Feb 2026, 15:11 Hello,

Let's Encrypt still gets the IPv6 via DNS. You have to wait until the DNS update is done worldwide
I couldn't update the Hostname SSL using Let's Encrypt. I also tried through keyhelp-toolbox, but it still doesn't work. It gives the following messages, but the SSL doesn't activate.


Choose action: 8

[PID-248788] [2026-02-20 09:22:38] INFO | forced to run "ssl_maintenance.php"
[PID-248788] [2026-02-20 09:22:38] INFO | jobs to run: ssl_maintenance.php
[PID-248788] [2026-02-20 09:22:38] INFO | >>> trying to run "ssl-maintenance"
[PID-248788] [2026-02-20 09:22:38] INFO | lock "ssl-maintenance" acquired
[PID-248788] [2026-02-20 09:22:38] INFO | processing the job ...
[2026-02-20 09:22:38] INFO | starting ssl certification maintenance
[2026-02-20 09:22:38] INFO | checking (normal) SSL/TLS certificates
[2026-02-20 09:22:38] INFO | check certificate "[ID 5]"
[2026-02-20 09:22:38] INFO | certificate name is "root"
[2026-02-20 09:22:38] INFO | certificate is valid until 2026-03-11 11:27:10 (19 days left)
[2026-02-20 09:22:38] INFO | checking lets encrypt certificates
[2026-02-20 09:22:38] INFO | remove unused accounts / certificates
[2026-02-20 09:22:38] INFO | check domain "saviorhost.com'
[2026-02-20 09:22:38] INFO | certificate is valid until 2026-05-19 09:41:59 (88 days left)
[2026-02-20 09:22:38] INFO | check domain "www.saviorhost.com'
[2026-02-20 09:22:38] INFO | certificate is valid until 2026-05-19 09:42:32 (88 days left)
[2026-02-20 09:22:38] INFO | check domain "ayyildiz.lin.saviorhost.com'
[2026-02-20 09:22:38] INFO | certificate is valid until 2026-05-19 15:54:37 (88 days left)
[2026-02-20 09:22:38] INFO | check domain "start-otomotiv.com'
[2026-02-20 09:22:38] INFO | certificate is valid until 2026-05-19 11:21:59 (88 days left)
[2026-02-20 09:22:38] INFO | check domain "www.start-otomotiv.com'
[2026-02-20 09:22:38] INFO | certificate is valid until 2026-05-19 11:22:33 (88 days left)
[2026-02-20 09:22:38] INFO | finished
[PID-248788] [2026-02-20 09:22:38] INFO | <<< job done, releasing lock "ssl-maintenance"

All tasks completed.
Hit [ENTER] to return to main menu.
User avatar
Alexander
Keyweb AG
Posts: 4742
Joined: Wed 20. Jan 2016, 02:23

Re: hostname ssl error

Post by Alexander »

If lin.saviorhost.com is you hostname of your KeyHelp server, than by default the KeyHelp login should be displayed at this address, i only receive a 404 error.

What have you changed in your server configuration?
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
saviorhost
Posts: 21
Joined: Sun 11. Jan 2026, 13:51

Re: hostname ssl error

Post by saviorhost »

Alexander wrote: Fri 20. Feb 2026, 09:26 If lin.saviorhost.com is you hostname of your KeyHelp server, than by default the KeyHelp login should be displayed at this address, i only receive a 404 error.

What have you changed in your server configuration?
I tried changing the hostname, but it didn't work. The current hostname is lin.saviorhost.com
User avatar
Florian
Keyweb AG
Posts: 1863
Joined: Wed 20. Jan 2016, 02:28

Re: hostname ssl error

Post by Florian »

Hello,

I can reach Keyhelp under lin.saviorhost.com

So go to SSL certificates -> secure services and activate Let's encprypt
Mit freundlichen Grüßen / Best regards
Florian Cheno

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
saviorhost
Posts: 21
Joined: Sun 11. Jan 2026, 13:51

Re: hostname ssl error

Post by saviorhost »

Florian wrote: Fri 20. Feb 2026, 09:55 Hello,

I can reach Keyhelp under lin.saviorhost.com

So go to SSL certificates -> secure services and activate Let's encprypt
Hello;

Thank you for your interest. However, let's encrypt is not visible.

https://prnt.sc/7WVIKEF0Sf0v
https://prnt.sc/floQgiA_PAq0
User avatar
Florian
Keyweb AG
Posts: 1863
Joined: Wed 20. Jan 2016, 02:28

Re: hostname ssl error

Post by Florian »

Hello,

switch to English.

Normally Let's Encrypt is the first option
Mit freundlichen Grüßen / Best regards
Florian Cheno

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
saviorhost
Posts: 21
Joined: Sun 11. Jan 2026, 13:51

Re: hostname ssl error

Post by saviorhost »

Florian wrote: Fri 20. Feb 2026, 10:12 Hello,

switch to English.

Normally Let's Encrypt is the first option
thank you

https://prnt.sc/6WGhbuF55JVx
User avatar
Florian
Keyweb AG
Posts: 1863
Joined: Wed 20. Jan 2016, 02:28

Re: hostname ssl error

Post by Florian »

OK, seems to work
Mit freundlichen Grüßen / Best regards
Florian Cheno

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
User avatar
Alexander
Keyweb AG
Posts: 4742
Joined: Wed 20. Jan 2016, 02:23

Re: hostname ssl error

Post by Alexander »

Florian wrote: Fri 20. Feb 2026, 09:55 I can reach Keyhelp under lin.saviorhost.com
It was not reachable the time I wrote my post ;).

saviorhost wrote:Thank you for your interest. However, let's encrypt is not visible.

https://prnt.sc/7WVIKEF0Sf0v
https://prnt.sc/floQgiA_PAq0
Thanks! I will correct the name in the Turkish translation and inform the Turkish community translator. (memberlist.php?mode=viewprofile&u=1185).
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
Post Reply