KeyHelp Community

Hello,

i understand that if i want to use wordpress i need to install it manual
but when i want to install i get error on database name

what i already did:
before install i create db and password
i put the info at wordpress form installation
when i submit i get "There has been a critical error on this website."

any idea how to solve this ?

Error messages? Logfile entries?

More input please!

stuck after input db name username password
https://i.imgur.com/0806I9F.png

i check on phpmyadmin
no privillage

how to enable privvilage from panel ?

https://i.imgur.com/zO11JcC.png
https://i.imgur.com/l8ISmv1.png

after submit
https://i.imgur.com/u4kkxRN.png

MyIDKaTePe wrote: ↑Sat 25. Jun 2022, 17:26 i check on phpmyadmin
no privillage

how to enable privvilage from panel ?

You create the db, and then you must be able to use username, database and password within phpmyadmin to connect to the db.
Unless that works you don't need to try installing WP.

24unix wrote: ↑Sat 25. Jun 2022, 17:35 You create the db, and then you must be able to use username, database and password within phpmyadmin to connect to the db.

did you mean ? i must work under phpmyadmin ? no privillage option inside the panel ?

MyIDKaTePe wrote: ↑Sat 25. Jun 2022, 17:40

24unix wrote: ↑Sat 25. Jun 2022, 17:35 You create the db, and then you must be able to use username, database and password within phpmyadmin to connect to the db.

did you mean ? i must work under phpmyadmin ? no privillage option inside the panel ?

No, no need to work with phpmyadmin, that was just meant for testing your db credentials.

You created the database in the panel, that should be sufficient. But as there seems to be something wrong, phpmyadmin is an easy way to check for error messages.

Here https://imgur.com/zO11JcC you did create the database.

After you click safe you should be able to connect, either via phpmyadmin or the WP installer.

that was what i do... but not working

MyIDKaTePe wrote: ↑Sat 25. Jun 2022, 17:52 that was what i do... but not working

Well, WP installer is not quite helpful with the error message, that is why I suggested testing the credentials with PhpMyAdmin.

We need a real error message.

24unix wrote: ↑Sat 25. Jun 2022, 17:58

MyIDKaTePe wrote: ↑Sat 25. Jun 2022, 17:52 that was what i do... but not working

Well, WP installer is not quite helpful with the error message, that is why I suggested testing the credentials with PhpMyAdmin.

We need a real error message.

where i can get this real error message ?

MyIDKaTePe wrote: ↑Sat 25. Jun 2022, 17:59

24unix wrote: ↑Sat 25. Jun 2022, 17:58

MyIDKaTePe wrote: ↑Sat 25. Jun 2022, 17:52 that was what i do... but not working

Well, WP installer is not quite helpful with the error message, that is why I suggested testing the credentials with PhpMyAdmin.

We need a real error message.

where i can get this real error message ?

Did you try login to PhpMyAdmin?

OK, in your screenshot https://imgur.com/zO11JcC

you were on a database already created. And there is a suggested password.
That is not the current password!

Here: https://imgur.com/l8ISmv1 you try to use the suggested password.

Did you write down the initial password? Use that.

Else: Go again to the db setting, let you suggest a new password, write that down/copy it to the WP installer, save the db dialog.

https://i.imgur.com/OgMMWMB.png

my phpmyadmin from keyadmin login

24unix wrote: ↑Sat 25. Jun 2022, 18:05 OK, in your screenshot https://imgur.com/zO11JcC

you were on a database already created. And there is a suggested password.
That is not the current password!

Here: https://imgur.com/l8ISmv1 you try to use the suggested password.

Did you write down the initial password? Use that.

Else: Go again to the db setting, let you suggest a new password, write that down/copy it to the WP installer, save the db dialog.

Did you write down the initial password? Use that.
that is the password i use

Else: Go again to the db setting, let you suggest a new password, write that down/copy it to the WP installer, save the db dialog.
already did

check this: https://i.imgur.com/OgMMWMB.png


https://i.imgur.com/y3MBwsG.png