KeyHelp Community

Hi,
i have updated the php version from 7.4 to 8.1 on my ubuntu server (could not do that via keyhelp) and now it seems the schedule tasks are not running anymore.
i checked in "Maintenance Intervals", the first tasks which is "Processing of tasks" is not running since my php update.

to note, my current "Default PHP version of the operating system" which is shown by keyhelp is still 7.4.3

Ubuntu 20.04.4 LTS
Keyhelp version 22.1.1 (Build 2690)

waiting for an answer
many thanks in advance

Hello,

you have seen this message? Especially the second paragraph?
You have to revert your changes and never touch the system OS default PHP version.
KeyHelp offers additional PHP-Interpreters, see the screenshot, where to find them.

to note, my current "Default PHP version of the operating system" which is shown by keyhelp is still 7.4.3

Yes, as the KeyHelp UI luckily for you still is configured to runs with PHP 7.4 on your system.
But background tasks run with the command "php". And there you have configured it should use PHP 8.1, instead of the default PHP 7.4.

Try this command, to see what I mean.

I missed the information provided on your screenshot, probably i closed it on the past.
yeah my system php version is now 8.1 and the keyhelp UI is still using php 7.4
the problem was, via Keyhelp UI i was not able to install php 8.1, even i could not install php 8.0 which was shown in the keyhelp.

now i have to find out how to revert my operating system php version (or downgrade) and try another solution to use php 8.1
any suggestion will be appreciated.

thanks anyway.

the problem was, via Keyhelp UI i was not able to install php 8.1, even i could not install php 8.0 which was shown in the keyhelp.

To help, additional information are required, logs, error messages etc.

Hi Alexander,
thanks, i could manage to switch os php version back to 7.4 and now i have both versions, the newest one i use for the specific domain.
and old one (7.4) for the keyhelp, now keyhelp tasks are working.

thanks again.