Page 1 of 1

Mail is missing from the server

Posted: Thu 20. Oct 2022, 14:50
by alamis
I using Debian 11.
Log by CAT utility https://disk.yandex.ru/i/DABvyezYtBf1gw

My hoster unblocked 25 port, or needed another port ?

Re: Mail is missing from the server

Posted: Thu 20. Oct 2022, 15:02
by Florian
Hallo,

you need an existing mailbox on your server.

The mailbox you sent the mail to does not exist as you can see in your log

Re: Mail is missing from the server

Posted: Thu 20. Oct 2022, 15:31
by alamis
Florian wrote: Thu 20. Oct 2022, 15:02 Hallo,

you need an existing mailbox on your server.

The mailbox you sent the mail to does not exist as you can see in your log
sorry, how add mailbox ?

Re: Mail is missing from the server

Posted: Thu 20. Oct 2022, 15:38
by Alexander

Re: Mail is missing from the server

Posted: Tue 25. Oct 2022, 16:46
by alamis
you do not understand, I do not want to raise the mail server. The server is public. only here the sites do not send letters and the panel too. here is the address ask@ru7lan.ru

Re: Mail is missing from the server  [SOLVED]

Posted: Tue 25. Oct 2022, 17:24
by Florian
Hallo,

How are we supposed to know something like that with your extensive descriptions?

When you are using external mail services for a domain that exists in Keyhelp you have to disable the mail services for this domain (pencil symbol behind teh domain), otherwise the sever will always try to send the mail locally.

Re: Mail is missing from the server

Posted: Wed 26. Oct 2022, 14:41
by alamis
Florian wrote: Tue 25. Oct 2022, 17:24 Hallo,

How are we supposed to know something like that with your extensive descriptions?

When you are using external mail services for a domain that exists in Keyhelp you have to disable the mail services for this domain (pencil symbol behind teh domain), otherwise the sever will always try to send the mail locally.
It’s work fine for the domains, but when I added Client Account this email went to the Spam

Re: Mail is missing from the server

Posted: Thu 27. Oct 2022, 15:37
by alamis
Florian wrote: Tue 25. Oct 2022, 17:24 Hallo,

How are we supposed to know something like that with your extensive descriptions?

When you are using external mail services for a domain that exists in Keyhelp you have to disable the mail services for this domain (pencil symbol behind teh domain), otherwise the sever will always try to send the mail locally.
Thanks ☺️