Reinstall Problem  [SOLVED]

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Alexander
Keyweb AG
Posts: 4448
Joined: Wed 20. Jan 2016, 02:23

Re: Reinstall Problem

Post by Alexander »

Hello

My advice:

1) Do the database dumps from the console with the mysqldump command.
2) Store the dumps somewhere (not on the server)
3) Reset the server to a clean state
4) Install KeyHelp
5) Create the client accounts you like
6) Import the database dumps.
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
User avatar
Florian
Keyweb AG
Posts: 1682
Joined: Wed 20. Jan 2016, 02:28

Re: Reinstall Problem

Post by Florian »

Hallo,

execute

Code: Select all

keyhelp login
That provides you with a login URL
Mit freundlichen Grüßen / Best regards
Florian Cheno

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
User avatar
Alexander
Keyweb AG
Posts: 4448
Joined: Wed 20. Jan 2016, 02:23

Re: Reinstall Problem

Post by Alexander »

What is the output of these commands:

Code: Select all

ls -la /home/keyhelp/

ls -la /home/keyhelp/www/

ls -la /home/keyhelp/www/keyhelp/
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
User avatar
Alexander
Keyweb AG
Posts: 4448
Joined: Wed 20. Jan 2016, 02:23

Re: Reinstall Problem  [SOLVED]

Post by Alexander »

This should allow access to the Control-Panel

Code: Select all

chown keyhelp:www-data /home/keyhelp/

Just to check, what about these commands?

Code: Select all

ls -la /usr/bin/keyhelp

ls -la /home/keyhelp/www/keyhelp/bin/
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
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