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Database Create Option Not Showing

Posted: Wed 17. Jan 2024, 12:58
by RahulKs
Dear,

I installed KeyHelp Free Control Panel, but I am unable to find the database create option. I tried to find on forums but not found.
Is there any option to enable database create option?

Re: Database Create Option Not Showing

Posted: Wed 17. Jan 2024, 13:04
by 24unix
You must create a user and switch into that account.
SCR-20240117-ltob.png

Re: Database Create Option Not Showing  [SOLVED]

Posted: Wed 17. Jan 2024, 13:05
by Alexander
Hello,

You may not have not assign the appropriate privileges to the client, to add databases.


Go to the KeyHelp Admin Area -> User Administration -> Click the pen icon on the client you would like to edit -> Go to the "Resources & permission" tab -> Find "Databases" and add any number, or choose 'unlimited' - this determines, how many databases the user will be able to create.

Then switch to the user and you should see the menu item "Databases".

You may want to have a look into the "How To Get Started in KeyHelp" tutorial:
https://www.youtube.com/watch?v=uAxkiiO ... 8P&index=7

Re: Database Create Option Not Showing

Posted: Wed 17. Jan 2024, 13:13
by RahulKs
I created user then also I am not getting option. I attached screenshot after logging as user.

Re: Database Create Option Not Showing

Posted: Wed 17. Jan 2024, 13:20
by 24unix
Take a look at what Alex wrote:
The user needs the permissions:
SCR-20240117-lxxj.jpeg

Re: Database Create Option Not Showing

Posted: Wed 17. Jan 2024, 13:23
by RahulKs
Yes, Alexander method solved the problem.

But from admin login I am unable to see Database option. is it restricted to see database list from admin area?

Re: Database Create Option Not Showing

Posted: Wed 17. Jan 2024, 13:33
by 24unix
Stuff like eMails and databases must be managed by the user (at least I didn't find any other way).

Re: Database Create Option Not Showing

Posted: Wed 17. Jan 2024, 13:35
by RahulKs
Thank you for your support, My issue is resolved.