KeyHelp Community

Hello to all,
I setup a new server and now i need to import all accounts from the old server.
I double check and dont see any option to do that, any help please.

Notes: The new server dont have the same domain name

Create a backup on the old server and restore these backup on the new server.

Jolinar wrote: ↑Tue 14. Jan 2025, 00:37 Create a backup on the old server and restore these backup on the new server.

thanks for the reply.
i have done that, but i think i can´t restore the accounts without first restore the root account, i say these because is the only account that have the option to select.
If i restore the root account, dont mess up with actual root account on the new server?

Hello,

you can either have a look here - Restore (/Transfer) using the backup system: https://www.keyweb.de/assets/uploads/pd ... ore-en.pdf

Or you can have a look at KeyHelp Pro - where you can transfer single user accounts to a new server: https://www.keyweb.de/en/keyhelp/keyhel ... ement-tool

Alexander wrote: ↑Tue 14. Jan 2025, 09:41 Hello,

you can either have a look here - Restore (/Transfer) using the backup system: https://www.keyweb.de/assets/uploads/pd ... ore-en.pdf

Or you can have a look at KeyHelp Pro - where you can transfer single user accounts to a new server: https://www.keyweb.de/en/keyhelp/keyhel ... ement-tool

Hello, thanks for the reply
I have the keyhelp pro, where is the tool to make that? Is in the keyhelp pro admin interface or is there some link to dowload the tool?

Here you go: https://migration.keyweb.de/index_en.html

picaditto wrote: ↑Tue 14. Jan 2025, 14:45
I have the keyhelp pro, where is the tool to make that?

Admittedly not easy to find - it's here: https://k2k.keyweb.de/k2k.conv

Wish you success (plan much time for the migration to finish!)

technotravel wrote: ↑Tue 14. Jan 2025, 16:35

picaditto wrote: ↑Tue 14. Jan 2025, 14:45
I have the keyhelp pro, where is the tool to make that?

Admittedly not easy to find - it's here: https://k2k.keyweb.de/k2k.conv

The link can be found from the KeyHelp admin area, within the main navigation on the left below "Help / Links" .
(Only on KeyHelp Pro systems)

Thanks to all for the support! I will try.

Hello,
One last question, where are the ssh private key for the root account?

picaditto wrote: ↑Tue 14. Jan 2025, 20:12 Hello,
One last question, where are the ssh private key for the root account?

Best is you create a new pair of keys for this purpose. Instructions are displayed when you hover over the respective field.

Thanks to all.