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ClamAV failed to restart after upgrading KeyHelp

Posted: Mon 3. Feb 2025, 22:00
by Tony20
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I'm sure the cause of the problem is within KeyHelp
(Problems not related to KeyHelp belong in the Offtopic forum)


Server operating system + version
(e.g. Ubuntu 20.04)
Ubuntu 24.04 (64-bit)

Server virtualization technology used
(e.g. none, OpenVZ, KVM, XEN, etc.)
none

KeyHelp version + build number
(e.g. 22.0 - Build 2366)
25.0 (Build 3394)

Problem description / error messages
ClamAV failed to restart after upgrading KeyHelp


Expected result


Actual result


Steps to reproduce


Additional information
(e.g. recent changes to the server, excerpts from log files (/var/log/*, /var/log/keyhelp/php-error.log, etc.))
error
"Failed to restart clamav-daemon.service: Unit clamav-daemon.socket is masked"

When I try to start the service in the control panel (Server Service Management) I get this error
"The operation could not be completed. Please check the necessary permissions."



Image

Re: ClamAV failed to restart after upgrading KeyHelp

Posted: Tue 4. Feb 2025, 08:51
by omexlu
Hi,

Please take a look here:
viewtopic.php?p=52866#p52866

Should be fixed soon in 25.0 to :)

Re: ClamAV failed to restart after upgrading KeyHelp

Posted: Tue 4. Feb 2025, 09:38
by Alexander
Just to be clear, the fix is not part of 25.0

Re: ClamAV failed to restart after upgrading KeyHelp  [SOLVED]

Posted: Tue 1. Apr 2025, 16:01
by Alexander
This is now fixed with KH 25.1.