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www not found

Posted: Sat 23. May 2020, 11:13
by prune
When I visit domain.com, I get the site. When I visit www.domain.com, I get not found. Why? I already set a cname for www pointing to domain.com in cloudflare.

Re: www not found

Posted: Sat 23. May 2020, 11:41
by Tobi
Is the subdomain "www" activated on your server?

Re: www not found

Posted: Sat 23. May 2020, 12:22
by prune
Hi Obito

No, I didnt create that subdomain. So I should create it and point it also the web folder of domain.com ?

The cname www entry in cloudflare or the * entry in dns management of keyhelp not enough?

Re: www not found

Posted: Sat 23. May 2020, 12:28
by Jolinar
prune wrote: Sat 23. May 2020, 12:22 So I should create it and point it also the web folder of domain.com ?
Yes, that's now the right way.

BTW:
When you add a new Domain, you have an option "Create www. subdomain".

Re: www not found

Posted: Sat 30. May 2020, 22:56
by prune
Is there a way to just redirect www to the non-www like in cpanel? Since in cpanel even when you dont have the www created (folder) and as long as your cname www points to the @ domain.com, visiting the www.domain.com will show you domain.com

Re: www not found

Posted: Sat 30. May 2020, 23:17
by nikko
Sure. Take a look into the options of your www. Domain