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can't download keyhelp

Posted: Sun 20. Sep 2020, 20:13
by calamity
hello everyone,

i'm using ubuntu for my website but however when i try to download keyhelp it starts downloading but at the end it stops and says "failed: network is unreachable"

thanks for help!

Re: can't download keyhelp

Posted: Sun 20. Sep 2020, 20:17
by Jolinar
calamity wrote: Sun 20. Sep 2020, 20:13 but however when i try to download keyhelp
How did you try to download the software?

Re: can't download keyhelp

Posted: Sun 20. Sep 2020, 20:18
by calamity
Jolinar wrote: Sun 20. Sep 2020, 20:17
calamity wrote: Sun 20. Sep 2020, 20:13 but however when i try to download keyhelp
How did you try to download the software?
well basically i typed in putty this: wget https://install.keyhelp.de/get_keyhelp.php -O install_keyhelp.sh ; bash install_keyhelp.sh ;

also i'm using sftp

Re: can't download keyhelp

Posted: Sun 20. Sep 2020, 20:21
by Jolinar
Please test this command:

Code: Select all

wget -4 https://install.keyhelp.de/get_keyhelp.php -O install_keyhelp.sh ; bash install_keyhelp.sh ;

Re: can't download keyhelp

Posted: Sun 20. Sep 2020, 20:28
by calamity
Jolinar wrote: Sun 20. Sep 2020, 20:21 Please test this command:

Code: Select all

wget -4 https://install.keyhelp.de/get_keyhelp.php -O install_keyhelp.sh ; bash install_keyhelp.sh ;
nah, it said connection timed out retrying

Re: can't download keyhelp

Posted: Sun 20. Sep 2020, 20:37
by calamity
calamity wrote: Sun 20. Sep 2020, 20:28
Jolinar wrote: Sun 20. Sep 2020, 20:21 Please test this command:

Code: Select all

wget -4 https://install.keyhelp.de/get_keyhelp.php -O install_keyhelp.sh ; bash install_keyhelp.sh ;
nah, it said connection timed out retrying
it spams connection timed out retrying

Re: can't download keyhelp

Posted: Mon 21. Sep 2020, 14:09
by calamity
Jolinar wrote: Sun 20. Sep 2020, 20:21 Please test this command:

Code: Select all

wget -4 https://install.keyhelp.de/get_keyhelp.php -O install_keyhelp.sh ; bash install_keyhelp.sh ;
so is there another fix or?

Re: can't download keyhelp

Posted: Tue 22. Sep 2020, 11:30
by Alexander
Access to this URL is not restricted in any way.

Domain resolving works well on your server?
Outgoing connections are not limited (firewall)?
Maybe the debug flag of wget (-d) will output additional information, or the output of other tools like traceroute etc.