fresh installation on ubuntu 20.4 php error

[dioporken]

On a fresh installation of keyhelp on a fresh ubuntu 20.4 VPS installation I get PHP-FPM [ERROR]

I attach my install.log


Installation is running:

Update sources list ... [OKAY]
Installation requirements ... [OKAY]
Hostname ... [OKAY]
Sudo ... [OKAY]
Bind9 ... [OKAY]
SSL/TLS ... [OKAY]
PHP ... [OKAY]
Apache web server ... [OKAY]
PHP-FPM ... [ERROR]
MariaDB ... [OKAY]
KeyHelp ... [OKAY]
Firewall ... [OKAY]
SSH ... [OKAY]
ProFTPD ... [OKAY]
Postfix ... [OKAY]
Dovecot ... [OKAY]
OpenDKIM ... [OKAY]
Email protection ... [OKAY]
AWStats ... [OKAY]
Fail2ban ... [OKAY]
Logrotate ... [OKAY]
PhpMyAdmin 4.9.7 ... [OKAY]
Adminer 4.7.7 ... [OKAY]
Roundcube 1.4.9 Multilanguage ... [OKAY]
Rainloop 1.14.0 (Community Edition) ... [OKAY]
Quota ... [OKAY]
Apparmor ... [OKAY]
7-zip ... [OKAY]
Hide LTS notice ... [OKAY]
Update message of the day ... [OKAY]
Nano ... [OKAY]
Curl ... [OKAY]
Cron daemon ... [OKAY]

Errors occurred during installation!

For more information, see the log file:
/var/log/keyhelp/install.log

If you need help, please visit our multilingual support community:
https://community.keyhelp.de

You will find your login information on your server in the file:
/root/keyhelp_login_data_2021-01-14_21-30-53

!!! Attention !!!
The system will reboot in a few seconds (Cancel with CRTL+C).: 0

[Tobi]

Have a look in your install.log, section „ PHP-FPM“.

Try to execute these steps manually. Maybe you can reanimate your installation.

The rest of your installation seems to be O.K. and not affected by this PHP-FPM error.

[Alexander]

Or just try to install it again.

Your error maybe just was caused because of a hanging apt-get of a previous or simultaneous apt-get call.

Code: Select all

E: Could not get lock /var/lib/dpkg/lock-frontend. It is held by process 15730 (apt-get)
E: Unable to acquire the dpkg frontend lock (/var/lib/dpkg/lock-frontend), is another process using it?

[hcs76]

Same error but in debian 11

install_keyhelp.sh: line 251: php: command not found
PHP version check failed
ERROR: An error occured: unsupported php version

[Tobi]

• minimal install
• apt-get update
• apt-get upgrade
• reboot
• try installation again