[ERROR] Copia de seguridad en el servidor server.puntonetinformatica.es | Repositorio: copiasenatom (FTP(S))

[PuntonetSvb]

I am constantly getting errors of this type when making backups, I make copies on other servers and every so often I get these errors that it could not be completed in external repositories and sometimes in the local repository, how can I get the copies to be made? correctly?

[ KeyHelp Control Panel ]
Hola DebianServer!

Una operación de copia de seguridad ha finalizado con el siguiente estado: ERROR

Servidor: server.puntonetinformatica.es
Tipo de copia de seguridad: Copia de seguridad del servidor
Repositorio: copiasenatom (FTP(S))

Descripción: La operación de copia de seguridad se ha cancelado debido a errores irrecuperables.

Mensajes registrados:
------------------------
Failed to create backup: Save(<data/e98ad833d3>) returned error, retrying after 26.5363577s: server response unexpected: 500 Internal Server Error (500)
rclone: 2023/02/25 01:24:58 ERROR : data/eb/eb553f15e5970de98e75c4f2e80264d3a68ab8bb6d0f215884404cd4e57b4da8: Post request put error: update stor: 1 error occurred:
rclone: * 450 Transfer aborted. Link to file server lost
rclone:
rclone: 2023/02/25 01:24:58 ERROR : data/eb/eb553f15e5970de98e75c4f2e80264d3a68ab8bb6d0f215884404cd4e57b4da8: Post request rcat error: update stor: 1 error occurred:
rclone: * 450 Transfer aborted. Link to file server lost
rclone:
Save(<data/eb553f15e5>) returned error, retrying after 15.321836548s: server response unexpected: 500 Internal Server Error (500)
rclone: 2023/02/25 01:25:00 ERROR : data/f7/f77e786e12f08927db30319c6f12c83ce9d4ef1fc9ccfd55b745ef78f97c739e: Post request put error: update stor: 1 error occurred:
rclone: * 450 Transfer aborted. Link to file server lost
rclone:
rclone: 2023/02/25 01:25:00 ERROR : data/f7/f77e786e12f08927db30319c6f12c83ce9d4ef1fc9ccfd55b745ef78f97c739e: Post request rcat error: update stor: 1 error occurred:
rclone: * 450 Transfer aborted. Link to file server lost
rclone:
Fatal: unable to save snapshot: server response unexpected: 500 Internal Server Error (500)
------------------------

Saludos,
su equipo de soporte


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[Alexander]

This is very likly a TLS issue on the remote server.

1) Check, which FTP server software and version is running on the remote.
2) Ensure all versions on the remote servers are up-to-date.
3) Check if the remote is compatibility (in regards to TLS) with your server.

[PuntonetSvb]

son cuatro servidores con keyhelp con la version 1 de TLS

[Alexander]

viewtopic.php?p=29836#p29836

Please stick to English in this forum area.

[Tobi]

In this special case I recommend pure FTP (no SSL).
this works everytime and this is no lack of security since the backup is encrypted ootb.

[Alexander]

Just upgrade the servers to Ubuntu 22 / Debian 11 should fix the issue, as this will install the proFTPD version (>= 1.3.7), which is not affected by this bug.

[PuntonetSvb]

I have all the servers with debian 11 or ubuntu 22, but it keeps happening to me, I create another ftp account on the server to which I am going to make the copy and I configure another repository in which I am going to make the backup, and it works for a few days, then the error returns and once it gives it once it doesn't remove it even if I delete the repository and recreate it, I have to create a new ftp account on the server where I keep the copies.

[PuntonetSvb]

Just upgrade the servers to Ubuntu 22 / Debian 11 should fix the issue, as this will install the proFTPD version (>= 1.3.7), which is not affected by this bug.

I have updated the systems with version 1.3.7 of proftpd and it keeps giving me these errors, I delete the entire repository and its content, I create it again and after a few days it happens again, it happens on all the servers, and everyone has debian 11.8

[Alexander]

What FTP software is running on the destination side?
The software on the source server is not relevant.

[PuntonetSvb]

It is the same, all servers have keyhelp installed, with proftp 1.3.7, in fact if I delete the repositories it works again for a few days