Mail Server and outlook setup

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MoKaa
Posts: 2
Joined: Tue 19. Aug 2025, 23:38

Mail Server and outlook setup

Post by MoKaa »

Dear all ,

Iam using keyhelp , installed on debain 12 , the scenario as following

1- Hostname server.domain.com
2- first domain (domain.com) the domain of hostname
3- Second domain (domain2.com)

After creation and moving backup from cpanel to keyhelp manual , all work good , websites , and emails moved correctly no problem

now when i try to add email example (info@domain.com) it added correctly and choose it own ssl 993 & 465 port without no issue but when i try to add info@domain2.com it give me error (cann't connect to incomming mail server) when i try to change ports ssl or starttls it give me certificate error it pull hostname certificate.
  • tried to certbot the second domain to make it wildcard certificate No chance
    Tried to add mail cname to the domain2 (mail.domain2.com cname domain2.com) no chance

    tried to change Main domain for connecting email clients Use the associated domain name No chance

Any help or ideas to make the second domain work on its mail server or domain.com mail server without issue ?


Thanks
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Tobi
Community Moderator
Posts: 3383
Joined: Thu 5. Jan 2017, 13:24

Re: Mail Server and outlook setup

Post by Tobi »

You probably have a DNS issue.
Unfortunately, no one can really help you unless you provide the real domain names and we can check the connectivity remotely.
Gruß,
Tobi


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MoKaa
Posts: 2
Joined: Tue 19. Aug 2025, 23:38

Re: Mail Server and outlook setup

Post by MoKaa »

Domain that have the problem is spatiumegypt.com
the other domain is ar4bnet.com
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Tobi
Community Moderator
Posts: 3383
Joined: Thu 5. Jan 2017, 13:24

Re: Mail Server and outlook setup

Post by Tobi »

The only point I can see is spatiumegypt.com pointing to MX mail.spatiumegypt.com but the real hostname is server.ar4bnet.com

The rest looks fine…
Gruß,
Tobi


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Das Forum für Reseller, Digital-Agenturen, Bildschirmarbeiter und Mäuseschubser
User avatar
Tobi
Community Moderator
Posts: 3383
Joined: Thu 5. Jan 2017, 13:24

Re: Mail Server and outlook setup

Post by Tobi »

Gruß,
Tobi


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wewoco.de
Das Forum für Reseller, Digital-Agenturen, Bildschirmarbeiter und Mäuseschubser
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