Import Account for KeyHelp

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picaditto
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Joined: Tue 14. Jan 2025, 00:24

Import Account for KeyHelp

Post by picaditto »

Hello to all,
I setup a new server and now i need to import all accounts from the old server.
I double check and dont see any option to do that, any help please.

Notes: The new server dont have the same domain name
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Jolinar
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Re: Import Account for KeyHelp

Post by Jolinar »

Create a backup on the old server and restore these backup on the new server.
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picaditto
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Joined: Tue 14. Jan 2025, 00:24

Re: Import Account for KeyHelp

Post by picaditto »

Jolinar wrote: Tue 14. Jan 2025, 00:37 Create a backup on the old server and restore these backup on the new server.
thanks for the reply.
i have done that, but i think i can´t restore the accounts without first restore the root account, i say these because is the only account that have the option to select.
If i restore the root account, dont mess up with actual root account on the new server?
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Alexander
Keyweb AG
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Re: Import Account for KeyHelp

Post by Alexander »

Hello,

you can either have a look here - Restore (/Transfer) using the backup system: https://www.keyweb.de/assets/uploads/pd ... ore-en.pdf

Or you can have a look at KeyHelp Pro - where you can transfer single user accounts to a new server: https://www.keyweb.de/en/keyhelp/keyhel ... ement-tool
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
picaditto
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Joined: Tue 14. Jan 2025, 00:24

Re: Import Account for KeyHelp

Post by picaditto »

Alexander wrote: Tue 14. Jan 2025, 09:41 Hello,

you can either have a look here - Restore (/Transfer) using the backup system: https://www.keyweb.de/assets/uploads/pd ... ore-en.pdf

Or you can have a look at KeyHelp Pro - where you can transfer single user accounts to a new server: https://www.keyweb.de/en/keyhelp/keyhel ... ement-tool
Hello, thanks for the reply
I have the keyhelp pro, where is the tool to make that? Is in the keyhelp pro admin interface or is there some link to dowload the tool?
blickgerecht
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Re: Import Account for KeyHelp

Post by blickgerecht »

Grüße
Roland
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technotravel
KeyHelp Translator
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Re: Import Account for KeyHelp

Post by technotravel »

picaditto wrote: Tue 14. Jan 2025, 14:45
I have the keyhelp pro, where is the tool to make that?
Admittedly not easy to find - it's here: https://k2k.keyweb.de/k2k.conv

Wish you success (plan much time for the migration to finish!)
Chers francophones, je traduis KeyHelp en français. S'il y a des erreurs ou des propositions d'amélioration, n'hésitez pas à me contacter !
(Ich übersetze KeyHelp ins Französische)
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Alexander
Keyweb AG
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Re: Import Account for KeyHelp

Post by Alexander »

technotravel wrote: Tue 14. Jan 2025, 16:35
picaditto wrote: Tue 14. Jan 2025, 14:45
I have the keyhelp pro, where is the tool to make that?
Admittedly not easy to find - it's here: https://k2k.keyweb.de/k2k.conv
The link can be found from the KeyHelp admin area, within the main navigation on the left below "Help / Links" ;).
(Only on KeyHelp Pro systems)
Mit freundlichen Grüßen / Best regards
Alexander Mahr

**************************************************************
Keyweb AG - Die Hosting Marke
Neuwerkstr. 45/46, 99084 Erfurt / Germany
http://www.keyweb.de - http://www.keyhelp.de
**************************************************************
picaditto
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Joined: Tue 14. Jan 2025, 00:24

Re: Import Account for KeyHelp

Post by picaditto »

Thanks to all for the support! I will try.
picaditto
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Joined: Tue 14. Jan 2025, 00:24

Re: Import Account for KeyHelp

Post by picaditto »

Hello,
One last question, where are the ssh private key for the root account?
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technotravel
KeyHelp Translator
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Re: Import Account for KeyHelp

Post by technotravel »

picaditto wrote: Tue 14. Jan 2025, 20:12 Hello,
One last question, where are the ssh private key for the root account?
Best is you create a new pair of keys for this purpose. Instructions are displayed when you hover over the respective field.
Chers francophones, je traduis KeyHelp en français. S'il y a des erreurs ou des propositions d'amélioration, n'hésitez pas à me contacter !
(Ich übersetze KeyHelp ins Französische)
picaditto
Posts: 8
Joined: Tue 14. Jan 2025, 00:24

Re: Import Account for KeyHelp

Post by picaditto »

Thanks to all.
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